Essays about: "Chatbot"

Showing result 31 - 35 of 128 essays containing the word Chatbot.

  1. 31. Can Commercially available AI services reduce costs within the media analysis industry? : A case study

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Natasha Donner; Axel Stemme; [2023]
    Keywords : Artificial Intelligence; Automation; ChatGPT; Customer Support; GPT3; Artificiell intelligens; Automatisering; ChatGPT; Kundtjänst; GPT3;

    Abstract : This bachelor thesis examines the potential advantages of implementing artificial intelligence (AI) services in the context of customer support. With the rise of chatbots utilizing Natural Language Processing (NLP), AI has recently become a widely debated topic. READ MORE

  3. 32. RACE AGAINST THE MACHINE : Managing Disruption of Generative AI in Higher Education

    University essay from Umeå universitet/Institutionen för informatik

    Author : Emilia Henriksson Shackter; Marcus Åshage Karlsson; [2023]
    Keywords : Digital disruption; Generative AI; AI management; Digital disruption in higher education; Digital tools; ChatGPT;

    Abstract : The launch of the chatbot ChatGPT in November of 2022 has sparked a fierce debate on how AI tools will affect future education. Currently, there have been multiple articles about how universities and educators do not yet have an action plan on how to respond to the consequences of the launch of the chatbot. READ MORE

  4. 33. Contextualizing Customer Feedback: A Research-through-Design Approach - Alternative Approaches and Dialogical Engagement in Survey Design

    University essay from Uppsala universitet/Människa-datorinteraktion

    Author : Rasmus Svensson; [2023]
    Keywords : Human-Computer Interaction; Research-through-Design RtD ; Digital Service Design; Enterprise Resource Planning ERP systems; Invoicing; Customer Experience CX ; Customer Satisfaction CS ; Contextualization; Dialogical Approach; Customer Journey; Survey design; Questionnaire design; Net Promoter Score NPS ; Customer Satisfaction Score CSAT ; Customer Effort Score CES ; Chatbot; Virtual Agent; Customer Support Agent; Design Guidelines; Double Diamond; User Experience UX ; User Interface UI ; Interaction Design ID ;

    Abstract : Providing context behind customer feedback remains a challenge for company’s who rely on approaching Customer Experience (CX) through standardized Customer Satisfaction (CS) metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Practical guidelines for monitoring CS throughout the customer journey are limited, creating a gap in academic research. READ MORE

  5. 34. Transforming Education into Chatbot Chats : The implementation of Chat-GPT to prepare educational content into a conversational format to be used for practicing skills

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Simon Wickman; Philip Zandin; [2023]
    Keywords : Artificial intelligence; ChatGPT; Summarization; Educational material; Dialogue format; Automatic evaluation; Prompt creation; Prompt.; Artificiell intelligens; ChatGPT; Sammanfattning; Utbildningsmaterial; Dialog format; Automatisk utvärdering; Instruktion.;

    Abstract : In this study we explore the possibility of using ChatGPT, to summarise large contents of educational content and put it in a template that later can be used for dialogue purposes and will explore the challenges and solutions that occur during the implementation. Today there is a problem for users to create wellmade prompts for learning scenarios that fulfill all the requirements set by the user. READ MORE

  6. 35. ChatGPT as an assistive technology to enhance reading comprehension for individuals with ADHD

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Ronya Tamdjidi; Dante Pagès Billai; [2023]
    Keywords : ChatGPT; assistive technologies; Attention Deficit Hyperactivity Disorder; ADHD; artificial intelligence; reading comprehension;

    Abstract : Recent advances in artificial intelligence and natural language processing have led to the development of new assistive technologies for people with disabilities. This study builds on these advancements to investigate whether the AI-driven chatbot ChatGPT can assist individuals with Attention Deficit Hyperactivity Disorder (ADHD) in better comprehending and recalling written text. READ MORE