Essays about: "Emelie Oskarsson"

Found 1 essay containing the words Emelie Oskarsson.

  1. 1. Post-Deployment Usability Opportunities: Gaining User Insight From UX-Related Support Cases

    University essay from Linköpings universitet/Interaktiva och kognitiva system

    Author : Emelie Oskarsson; [2016]
    Keywords : User Experience; Usability; ERP; Support; UX; Information system; Product Development;

    Abstract : UX-related issues is one type of issue that customer support is facing. This thesis project investigates the possibility to look at support cases as a source of insight to how users interact with an information system application at an ERP company. READ MORE