Essays about: "Lovisa Bjurling"

Found 1 essay containing the words Lovisa Bjurling.

  1. 1. Service Quality in the Pet Supply Industry : A case study of Dogman and their relationships with retailers

    University essay from Företagsekonomiska institutionen

    Author : Lovisa Bjurling; Erika Jonsson; [2011]
    Keywords : Dogman; Knowledge; Promises; Relationship marketing; Responsiveness; Service management; Service quality; SERVQUAL; Value creation;

    Abstract : Relationships have become more essential today considering that the business environment consists of many actors competing over the same customers. Relationships imply great advantages, for both the companies and the customers, and involve knowledge exchange. READ MORE