Essays about: "Service Design"

Showing result 11 - 15 of 1511 essays containing the words Service Design.

  1. 11. A case study on Trucks’Crossmembers at Volvo Group

    University essay from KTH/Produktionsutveckling

    Author : Aman Sultania; [2023]
    Keywords : ;

    Abstract : This thesis aims at investigating the crossmember business within the context of Volvo Trucks, with a focus on identifying standardization opportunities and optimizing the supply chain for improved efficiency and cost savings. The objectives of this study include mapping commonalities in design, raw material grade, surface finish, and thickness across different trucks and brands. READ MORE

  3. 12. Orchestrating the service encounter in a digital era: How the presence of a greeting online service agent affects customers' experience of visiting a home electronics e-store

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Oskar Eskilsson; Elizabeth Lopez Alushkina; [2023]
    Keywords : Service encounter; Social presence; Mere presence; E-commerce;

    Abstract : The service encounter is to an increasing extent being transported to an online context. Companies are more and more often trying to create an initial point of contact when a customer enters a website. READ MORE

  4. 13. Ängar och estetik : steget från den konventionella gräsmattan till ekologiskt värdefulla ängsmarker

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Malin Rydahl; [2023]
    Keywords : Urbana ängar; estetik; trivalent design; konventionell gräsmatta; biodiversitet; forskning med design; etablering; skötsel; Uppsala stadsträdgård;

    Abstract : För att säkerställa vår framtid behöver natur och ekosystemtjänster skyddas. I dagsläget riskerar vi att förlora flera ekosystemtjänster, bland annat pollinering av grödor. För att bevara tjänsten pollinering krävs insatser för att främja en större biologisk mångfald. READ MORE

  5. 14. Tiny participation, giant changes : Improving participation through micro-participation formats in service design

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Agathe Malbet; [2023]
    Keywords : Design; participation;

    Abstract : This research aims to explore alternative participation formats to give people that are not usually participants a chance to express themselves in the service design process. Participation is a cornerstone of the service design process, which aims to organise experiences that meet the needs of the business, its users, and stakeholders. READ MORE

  6. 15. Product-Service Systems for Small and Medium-Sized Manufacturers: The Role of External Partnerships

    University essay from Uppsala universitet/Institutionen för geovetenskaper

    Author : Pedro Scherma de Carvalho; [2023]
    Keywords : Product-Service System; Collaboration; Partnership; Barriers; Small and Medium-Sized Manufacturers;

    Abstract : The current patterns of consumption are threatening the availability of natural resources. These natural resources, such as raw materials and biomass, are critical for different economic activities. ProductService System (PSS) has received attention as a solution to drive resource efficiency by extending the life cycle of products. READ MORE