Essays about: "hotellkedja"

Found 2 essays containing the word hotellkedja.

  1. 1. Secure Self-Reconfiguring Services to Mitigate DoS Attacks

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Silvan Zeller; [2019]
    Keywords : Rule-Based IDS; Runtime Verification; Domain Attacks; Self-Reconfiguring Systems;

    Abstract : Protecting web services from cyber attacks is a complex problem requiring many layers of defense and mitigation strategies. Out of the diverse range of attacks, denial of service (DoS) attacks on the business logic – or the domain – are poorly studied and no widely accepted general-purpose software product to prevent these attacks exists today. READ MORE

  3. 2. Culture in Service Quality Management at the Ibis hotels : Are cultural backgrounds being considered when working with service quality management in large hotel chains?

    University essay from Institutionen för ekonomi och företagande

    Author : Sofia Kleban; Michaela Silvhagen; [2011]
    Keywords : hotel; hotels; culture; cultural; service; quality; management; background; difference; personnel; staff; organisation; failure; hotell; hotellkedja; kultur; skillnad; bakgrund; service; quality; management; personal; organisation;

    Abstract : The aim of this thesis is to find out whether or not a guest’s cultural background is being considered when working with service quality management in the Ibis hotels. By doing qualitative interviews with both managers and front-office staff at three different Ibis hotels in the Stockholm area, the thesis analyzes the hotel chain’s way of working with service quality management on several levels of hierarchy within the company. READ MORE