Essays about: "importance of human service"

Showing result 1 - 5 of 68 essays containing the words importance of human service.

  1. 1. A Qualitative Analysis of the Impact of Artificial Intelligence (AI) Adoption (Focusing on Machine Learning (ML)) on the Organizational Capabilities of the Telecom Industry in Sweden and Finland

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Neeraj Verma; [2023]
    Keywords : AI; R D; Industry 4.0; Qualitative Analysis; Innovation; Machine Learning; Business Performance; People and Culture; Process and Organization; Telecom; Technology.;

    Abstract : The German government's "Industry 4.0" paradigm transforms technology application across domains using real-time data and connectivity. The telecom sector's reliance on digital, software-driven infrastructure for real-time data and connectivity is paramount. READ MORE

  3. 2. Being Offered an Alternative to Prosecution: The Lived Experience of General Aviation Pilots and Prosecutors

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Bram Couteaux; [2023]
    Keywords : Just Culture; Second Victims; Forgiveness; Normative Performance; Aviation; Restorative Justice; Accident; Incident; Human Error; Punishment; Lived Experience; Phenomenology; FLMU06; Social Sciences;

    Abstract : Background To learn from incidents, it is imperative that people involved feel safe to share their complete unadulterated stories without fearing punishment. Recently, the Netherlands Public Prosecution Service has begun to offer general aviation pilots an alternative to prosecution. READ MORE

  4. 3. Exploring information security culture within Swedish municipalities : A qualitative study

    University essay from Högskolan i Skövde/Institutionen för informationsteknologi

    Author : Haydar Ameri; [2023]
    Keywords : Municipality; security awareness; security culture; information security; cybersecurity;

    Abstract : The human aspect in the context of security has been a well-debated topic over the last two decades among researchers and practitioners. It has been recognized that technology alone cannot provide full protection, but should be combined with information security culture. READ MORE

  5. 4. Delivering the undefined: The value potential of digital twins : A qualitative study on digital twins in the Swedish AEC/FM industry

    University essay from KTH/Ledning och organisering i byggande och förvaltning

    Author : Marcus Lövgren Moazzami; Marina Brandt; [2023]
    Keywords : Digital twin; Value Co-creation; Service Dominant logic; BIM; Digital platform; Digitalisation; Digital tvilling; samskapande av värde; Service Dominant logic; BIM; Digital plattform; Digitalisering;

    Abstract : The megatrend of digitalisation is transforming society, individuals, companies, and industries through the widespread adoption of new digital technologies. Among the emerging technologies, digital twin technology is regarded as a key enabler of digital transformation in the Architecture, Engineering, Construction, and Facility Management (AEC/FM) industry, where the transition from BIM to digital twins is primarily driven by the emergence of big data. READ MORE

  6. 5. Contextualizing Customer Feedback: A Research-through-Design Approach - Alternative Approaches and Dialogical Engagement in Survey Design

    University essay from Uppsala universitet/Människa-datorinteraktion

    Author : Rasmus Svensson; [2023]
    Keywords : Human-Computer Interaction; Research-through-Design RtD ; Digital Service Design; Enterprise Resource Planning ERP systems; Invoicing; Customer Experience CX ; Customer Satisfaction CS ; Contextualization; Dialogical Approach; Customer Journey; Survey design; Questionnaire design; Net Promoter Score NPS ; Customer Satisfaction Score CSAT ; Customer Effort Score CES ; Chatbot; Virtual Agent; Customer Support Agent; Design Guidelines; Double Diamond; User Experience UX ; User Interface UI ; Interaction Design ID ;

    Abstract : Providing context behind customer feedback remains a challenge for company’s who rely on approaching Customer Experience (CX) through standardized Customer Satisfaction (CS) metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Practical guidelines for monitoring CS throughout the customer journey are limited, creating a gap in academic research. READ MORE