Essays about: "insurance customer"

Showing result 16 - 20 of 63 essays containing the words insurance customer.

  1. 16. Surviving the Digital Transformation : The Case of an Incumbent Insurer

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Camilla Bratt Forss; Emma Jansson; [2020]
    Keywords : Dynamic Capabilities; Digital Transformation; Insurance; Incumbent Firms; Artificial Intelligence; Chatbot; RPA; Dynamiska Förmågor; Digital Transformation; Försäkring; Etablerade bolag; Artificiell Intelligens; Chatbot; RPA;

    Abstract : The digital transformation, providing disruptive digital technologies, changed customer needs, and new digital entrants, is starting to affect the insurance industry. Although, the insurers are struggling to become digital and excel on technologies such as Artificial Intelligence. READ MORE

  3. 17. Modelling CLV in the Insurance Industry Using Deep Learning Methods

    University essay from KTH/Matematisk statistik

    Author : Marta Jablecka; [2020]
    Keywords : Insurance; CLV; RNN; LSTM; GRU; DQL; Försäkring; CLV; RNN; LSTM; GRU; DQL;

    Abstract : This paper presents a master’s thesis project in which deep learning methods are used to both calculate and subsequently attempt to maximize Customer Lifetime Value (CLV) for an insurance provider’s customers. Specifically, the report investigates whether panel data comprised of customers monthly insurance policy subscription history can be used with Recurrent Neural Networks (RNN) to achieve better predictive performance than the naïve forecasting model. READ MORE

  4. 18. Bayesian insurance pricing using informative prior estimation techniques

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Alexandra Hotti; [2020]
    Keywords : ;

    Abstract : Large, well-established insurance companies build statistical pricing models based on customer claim data. Due to their long experience and large amounts of data, they can predict their future expected claim losses accurately. In contrast, small newly formed insurance start-ups do not have access to such data. READ MORE

  5. 19. Smart Contracts, Insurtechs and the Future of Insurance

    University essay from Lunds universitet/Innovationsteknik

    Author : John Scherrer; Abtin Salahshor; [2020]
    Keywords : Smart contracts; Blockchain; Insurance; Insurtech; Diffusion theory; Adoption barriers; Technology and Engineering;

    Abstract : The insurance industry is notoriously conservative and has seen comparably few technological improvements in the last fifty years. A wave of new technology- driven insurance firms, or insurtechs, is changing that. READ MORE

  6. 20. The effects of technological and digital development on the insurance industry - A multiple case study of the Swedish insurance industry

    University essay from Lunds universitet/Ekonomisk-historiska institutionen

    Author : Erica Olsson; [2020]
    Keywords : Digitalization; technological development; insurance industry; value chain; innovation; competition; market structure.; Business and Economics;

    Abstract : In recent years, the insurance industry has undergone a transformation where new technologies and digitalization has impacted the competitive structure of the industry and the value chain. The competitive structure in its turn may affect the incentives to innovate. READ MORE