Essays about: "logistics service dimensions"

Showing result 6 - 9 of 9 essays containing the words logistics service dimensions.

1. 6. Identifying critical service issues in the service encounter – a first step in the development of a conceptual model for the shipping industry

   University essay from Lunds universitet/Institutionen för tjänstevetenskap

   Author : Claas Boomgaarden; [2015]
   Keywords : LSQM; Shipping Industry; Service Science; Service Dominant Logic; Relationship Marketing; PDSQ; INDSERV; SERVQUAL; Service Encounter; Service Quality; Social Sciences;

   Abstract : Title Identifying critical service issues in the service encounter – a first step in the development of a conceptual for the shipping industry Author Claas Boomgaarden Key Words Service Quality, Service Encounter, SERVQUAL, INDSERV, PDSQ, LSQM, Shipping Industry, Service Science, Service Dominant Logic, Relationship Marketing Purpose The purpose of this research is to provide a first step in the development of a conceptual model for service quality in the shipping industry. Theoretical Perspectives This study is embedded in the theoretical field of service quality. READ MORE

3. 7. Mobile order-management system : by the example of K-Con logistics service provider

   University essay from Högskolan i Halmstad/Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)

   Author : Moritz Müller; [2014]
   Keywords : ;

   Abstract : Smartphones and tablets are present in our everyday life. They emerged as an enter-taining device but nowadays mobile devices also getting more and more important forbusiness uses. Their big advantage is the light weight and small dimensions. They canbe easily used in a train or bus - difficult to imagine with a desktop pc or even a laptop. READ MORE

4. 8. Customer Value Driven Continuous Improvements in Sales and Services

   University essay from Lunds universitet/Företagsekonomiska institutionen; Lunds universitet/Ekonomihögskolan

   Author : Joakim Olsson; Magnus Flodberg; [2011]
   Keywords : CVAM; customer value driven continuous improvement; customer value; continuous improvements; lean; Six Sigma ; Business and Economics;

   Abstract : Title: Customer Value Driven Continuous Improvements in Sales and Service - Introducing the Customer Value Assessment Method (CVAM) Authors: Magnus Flodberg and Joakim Olsson Supervisors: Fredrik Häglund, Institute of Economic Research, Department of Business Administration, School of Economics and Management, Lund University Bertil I. Nilsson, Industrial Management and Logistics, Faculty of Engineering, Lund University Problematization: Carlson Wholesale System (CWS) is a system for working with continuous improvements in sales and service processes, developed with inspiration from the Toyota Production System and Carlson’s own Carlson Manufacturing System (CMS). READ MORE

5. 9. Position Location Techniques in Wireless Communication Systems

   University essay from Blekinge Tekniska Högskola/Sektionen för ingenjörsvetenskap

   Author : AYAD M. H. KHALEL; [2010]
   Keywords : Positioning location; GPS; LORAN System; AOA; TDOA; TOA; RSS;

   Abstract : Development of wireless communication technology and widely use of wireless networks have made location-aware applications possible and necessary. Object positioning location is an essential element in many applications such as navigation, tracking, emergency service, location based services (LBS) and security. READ MORE