Essays about: "mobile CRM"

Showing result 6 - 9 of 9 essays containing the words mobile CRM.

  1. 6. Mobile Sales, a mobile CRM solution.

    University essay from IT-universitetet i Göteborg/Tillämpad informationsteknologi

    Author : Jesper Olsson; Christian Lövsund; [2010-02-10T09:01:41Z]
    Keywords : Ubiquitous computing; mobility; CRM; ERP;

    Abstract : The users of today live and work in a ubiquitous environment (an environment surrounded by computers) and this implies that mobile technology is ever present. But there are unfortunately still problems with mobile systems. READ MORE

  3. 7. Implementation and role of device management Solutions to the end users

    University essay from Datateknik

    Author : Victor Kanayo Egbeni; [2009]
    Keywords : ;

    Abstract : This research is based on consumer complaints with respect to recently purchased consumer electronics. This research document will investigate the instances of development and device management as a tool used to aid consumer and manage consumer’s mobile products in order to resolve issues in or before the consumers is aware one exists. READ MORE

  4. 8. Data Mining and Mobile CRM : An Update

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Mohammad Turk; [2007]
    Keywords : mobile customer relationship management mCRM ; electronic customer relationship management eCRM ; short messaging service SMS ;

    Abstract : In recent years, an element of CRM; eCRM has become a topic of major importance. However, the wireless medium as an element of CRM is rarely taken into consideration and the literature concerning mCRM is scarce. READ MORE

  5. 9. Mobile Customer Relationship Management : A study of barriers and facilitators to mCRM adoption

    University essay from IHH, Informatik

    Author : Yohannes Belachew; Amanda Hoang; Joseph Kourieh; [2007]
    Keywords : mCRM; CRM; mobile technology; mobile CRM; customer relationship management;

    Abstract : Managing customer relations had become a necessity for companies who want to succeed in today’s customer oriented market. New systems are developed that allow firms to manage and govern their relationships to the customers. READ MORE