Essays about: "research design of technology in banking"
Showing result 1 - 5 of 12 essays containing the words research design of technology in banking.
-
1. The Transition Towards Net-Zero Emissions: Implications for Banks and Their IT Strategies
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : In response to the ever-intensifying urgency for environmental preservation, the imperative for sectors with substantial carbon footprints to adapt and drive the transition to a low carbon economy is apparent. Sustainability transitions, signifying systemic changes towards sustainable socio-technical systems, emerge as critical in this context, especially within the banking sector. READ MORE
-
2. Potential implications of the introduction of CBDC for the conduct of monetary policy and the preservation of financial and monetary stability : A case study of the Central Bank of Sweden
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : The past decade has offered up some fintech innovations that are gradually reshaping the financial sector. Phasing out of paper currencies together with the populatization of the private digital currencies has propelled central banks to consider issuance of their digital currencies – so called Central Bank Digital Currency (CBDC). READ MORE
-
3. Customers’ perceptions of self-service quality : a qualitative case study in the Swedish banking sector
University essay from SLU/Dept. of Forest EconomicsAbstract : Self-service technology, SST, enables the customer to interact with a service without contact with an employee. This technology has several benefits for both customers and businesses and is a powerful tool to achieve long term success. So the quality of an SST becomes crucial for businesses in order to achieve long term success. READ MORE
-
4. Artificial Intelligence in Customer Service : A Study on Customers' Perceptions regarding IVR Services in the Banking Industry
University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)Abstract : Title: Artificial Intelligence in Customer Interactions: A Study on Customers' Perceptionsregarding IVR Services in the Banking Industry Purpose: The purpose of this paper was to explore consumer perspectives on automated IVRcustomer services. Design/methodology/approach: This research paper was conducted qualitatively, where theresearchers developed a framework and a suggested model based on existing research andcollected primary data from eight interviews with open-ended questions. READ MORE
-
5. Evaluation of Customers Adoption of Mobile Technologies For Shopping and Factors Motivating Consumers to Adopt Mobile Shopping.
University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)Abstract : Advancement in information technology has influenced various aspects of human lives. The penetration of information technology is likely to increase in future. Therefore, it is imperative that one should be aware of the factors, which encourage or discourage customers towards use of information technology and related products and services. READ MORE
