Essays about: "service quality in retail"

Showing result 16 - 20 of 48 essays containing the words service quality in retail.

  1. 16. User Preferences of Application Attributes During Product Browsing : An Investigation of Customer Experience in Fashion E-Commerce

    University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

    Author : Anton Johansson; Christoffer Sjöholm; [2019]
    Keywords : Quality; Customer Experience; User Experience; Customer Satisfaction; Theory of Attractive Quality; Kano Model; Mobile Application; Fashion Industry.;

    Abstract : In a fast-changing retail environment, including hard competition and demanding consumers, the customer experience of the purchasing service is crucial to gain a competitive advantage. Since consumers are to some extent moving from offline to online, and from desktop shopping to purchasing clothing in a mobile application, there is a need for investigating consumers expectations of their experience of a mobile application. READ MORE

  3. 17. Machine Learning Based Modulation and Coding Scheme Selection

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Michel Chamat; Bersi Dimitrios Kodra; [2019]
    Keywords : Machine Learning; ML; Modulation and Coding Scheme; MCS; Scheduler; Scheduling; Technology and Engineering;

    Abstract : In wireless communication, resources like bandwidth and energy are scarce and extremely valuable, any system should serve as many users as possible while preserving high Quality of Service (QoS) for the best user experience. Accordingly, the Base Station (BS) has the responsibility to optimally schedule its resources to the users based on the available information. READ MORE

  4. 18. Redistribution of leftover food from municipal canteens in Sweden to avoid food waste - Environmental, social and economic effects

    University essay from Lunds universitet/Miljö- och energisystem

    Author : Lotta Sellmann Jansson; [2019]
    Keywords : Food waste; redistribution; sustainability; municipal canteens; Technology and Engineering;

    Abstract : In 2015 the Swedish government signed the UN Agenda 2030 comprising of 17 Sustainable Development Goals and a total of 169 sub targets. Goal 12 target 3 reads as follows: “By 2030, halve per capita global food waste at the retail and consumer levels and reduce food losses along production and supply chains, including post-harvest losses. READ MORE

  5. 19. Augment App: Potential Implications on E-commerce : A Multi-Case Study on Swedish Online Fashion Retailers

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Mila Dimitrova Kostadinova; Natalie Embaye; [2018]
    Keywords : augmented reality; Augment app; fashion e-commerce; product evaluation tools; size guide; sustainable competitive advantage;

    Abstract : Retail is shifting from physical shopping experience to a more online experience. However, the transition is not happening without pains and both consumers and companies alike face challenges when it comes to utilizing all the benefits that the flexibility brings. READ MORE

  6. 20. Dynamic consumer value through value co-creation in the context of consumer culture-An ethnographic study on craft beer consumption in China

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Tingting Wang; [2018]
    Keywords : Craft beer consumption; China; Value co-creation; consumer culture; consumer value; Social Sciences;

    Abstract : Alcohol consumption is important within the research of service management in retail, because it is not only a consumption phenomenon, but also a societal matter. Inappropriate drinking culture and unhealthy drinking habits can cause serious issues to the individuals and the society. READ MORE