Essays about: "tourism industry and customer management"

Showing result 1 - 5 of 11 essays containing the words tourism industry and customer management.

  1. 1. Digital Sustainability: How does digital transformation in the tourism industry affect sustainable development? : A case study of the Innovation Voucher Project in Korea

    University essay from Södertörns högskola/Företagsekonomi

    Author : Jongwoo Lim; [2023]
    Keywords : Digital sustainability; Digital transformation transition ; Tourism business; Sustainable development; COVID-19; Service Marketing; Innovation Voucher Project;

    Abstract : This paper examines how the adoption of a series of digital technologies in tourism companies affects economic, social, and environmental sustainability. This research conducted a quantitative survey on tourism companies in Korea to empirically explore the connection between digital transformation and its impact on sustainability. READ MORE

  3. 2. Green travel onboarding – An exploration of the environmental value co-creation in tourism transportation online platforms from the millennial's perspective

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Jung-Tzu Tsai; Michaël Le; [2021]
    Keywords : Millennials; Value co-creation; Customer decision process; Tourism Transportation; Sustainability options; Environmental value; Social Sciences;

    Abstract : The carbon emissions from tourism transportation have been a significant environmental issue. Studies have tried to investigate the impacts of sustainability initiatives provided by tourism transportation on travellers, but the target group and the types of transportation are limited. READ MORE

  4. 3. “Beyond Goods and Services": an application of the Experience Economy and Strategic Management in the Restaurant Industry : A qualitative study of restaurant professionals

    University essay from Umeå universitet/Företagsekonomi

    Author : Estelle Larrouquet; Alexia Groga-Bada; [2020]
    Keywords : ;

    Abstract : “In a world saturated with largely undifferentiated goods and services, the greatest opportunity for value creation resides in staging experiences” (Pine & Gilmore, 2011, p. ix). This observation is more than ever actual. Nowadays, organizations must face intense competition and struggle to differentiate themselves. READ MORE

  5. 4. Towards reducing food waste in a hotel breakfast buffet : A case study of Profil Hotels Calmar Stadshotell

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Janina Selin; [2018]
    Keywords : Tourism; breakfast buffets; Social Practice Theory; Food Waste; sustainable development;

    Abstract : Food waste is a major environmental issue. It takes electricity, water, and energy to produce food, to store it, to refrigerate it, to transport it and to prepare it. If for some reason the food is then not consumed, it goes to landfill, where it produces greenhouse gases. READ MORE

  6. 5. Waste management and production systems; The case of Zanzibar

    University essay from KTH/Industriell produktion

    Author : Erica Blomstrand; Theresia Silander Hagström; [2014]
    Keywords : ;

    Abstract : Denna studie utfördes som ett kandidatexamensarbete vid Kungliga Tekniska Högskolan i Stockholm, Sverige, under våren 2014. Projektet genomfördes som en fältstudie på Zanzibar,Tanzania, finansierad av SIDA och i samarbete med Zanrec. READ MORE