ERP post-implementation: risk assessment

Abstract: The purpose of this Thesis was to create a framework of 11 risk factors, investigate which of them are the most critical for the company and to find relationships between them Research questions  What continuing risks will the company experience after ERP implementation? What relationships and measures can be constructed to better understand and manage risk factors of post-implementation? Some years ago ERP was a novelty in doing business, but nowadays companies have advanced from the implementation to the exploitation phase.  Discussions about ERP post-implementation have just started to appear and many researchers see it as a second wave of ERP research. Undesirable risks in post-implementation stage of ERP can affect not just ERP area, they can lead to a total business failure. ERP post-implementation is a very important topic that requires attention, because understanding potential risk factors and their dependence on each other can facilitate managing process and help to avoid negative consequences. Knowledge of the risks can help to bring forth better practices that are consistent with a company’s internal context.