Case Based Reasoning in Practice: Investigation of The Practical Importance of Case Based Reasoning

Abstract: Software products are taking and increasingly important part in everyday life and all kinds of industry. In order to provide a great environment for software development and increase the productivity and effectiveness, various types of approaches have been suggested. Case-based reasoning (CBR) has its potential to be one of best methods for knowledge management due to its apparent merits in the software industry. But there has not been enough empirical evidence showing to what extent CBR is used in practice and the challenges involving the difficulties of applying case-based reasoning, personal capacity and so on. In order to find out how case-based reasoning is applied in practice in current software development industry, we conduct a research, which applies literature review with interview study as its main research method. The results shows that due to the multiple difficulties of applying case-based reasoning, some companies choose to use other types of knowledge management techniques, and other companies have not applied CBR applications.