Essays about: "Anna Hultman"

Found 2 essays containing the words Anna Hultman.

  1. 1. Do you mind talking to a chatbot? : A quantitative study about how chatbots affect the digital customer experience within Swedish banks. 

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Anna Hultman; Mikaela Zarki; [2021]
    Keywords : Artificial Intelligence; Chatbot; Swedish Banking Sector; Technical Quality; Technical Service Quality; Customer Experience; Customer Satisfaction.;

    Abstract : This bachelor's degree thesis aims to increase the understanding of how chatbots affect the digital customer experience within Swedish banks. Furthermore, this study examines how bank chatbot's technical quality affects the digital customer experience. READ MORE

  3. 2. Does Foreign Aid Equal Welfare?

    University essay from Lunds universitet/Nationalekonomiska institutionen

    Author : Anna Österberg; Caroline Hultman; [2018]
    Keywords : foreign aid; sectoral aid; HDI; human development; Business and Economics;

    Abstract : For decades, foreign aid has been a way to uphold political relationships, promote growth and development as well as a response during emergencies. Research on the relationship between foreign aid and economic growth has been done extensively. However, research on aspects beyond economic ones is far more limited. READ MORE