Essays about: "Digital tools in banking"
Showing result 1 - 5 of 8 essays containing the words Digital tools in banking.
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1. Optimizing Digital Transformation : Strategies for Private Banking in the Age of Technology
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : This thesis delves into the digital transformation of private banking, emphasizing the challenge of balancing technology with the personalized service that high-net-worth clients expect. Employing frameworks like Relationship Marketing, the Technology Acceptance Model, and Customer Experience Management, it examines the integration and impact of digital tools on client relationships and operational efficiency in private banking. READ MORE
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2. The use of digital technology in decision-making processes
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : Organisations increasingly adopt digital technologies in order to assist and improve the efficiency of their decision-making processes. Industries, including banking, need to increasingly adapt to the world of digitalization. READ MORE
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3. Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. READ MORE
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4. The Key Aspects of Digitalization on Employees' Engagement in the Bank Service Delivery
University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknikAbstract : Date: 08/06/20 Level: Bachelor Thesis in Business Administration, 15 cr Institution: School of Business, Society and Engineering, Mälardalen University Authors: Leticia dos Santos Amanda Jonsson Piyumi Gangabada (95/03/17) (88/12/03) (93/08/11) Title: The Key Aspects of Digitalization on Employees' Engagement is the Bank Service Delivery. Tutor: Michela Cozza. READ MORE
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5. Digitalization in The Banking Industry : Adapting to The Crisis
University essay from Umeå universitet/FöretagsekonomiAbstract : Research problemThe world is currently undergoing one of the most substantial crises of the past century, causing disruption both socially and economically. The effect on the Swedish inhabitants has been impactful, especially for elders, who are crippled in the ability to complete necessary tasks including private banking. READ MORE