Essays about: "Jiao Yang"

Found 2 essays containing the words Jiao Yang.

  1. 1. Improve Customer Engagement by Implementation of Service Robot - A case study in collaboration with Husqvarna Group

    University essay from Göteborgs universitet/Graduate School

    Author : Jiao Yang; Xiaojuan Liao; [2021-07-08]
    Keywords : Frontline service robots; Customer engagement; Perceived innovativeness; Service experience; Customer satisfaction; Asset-builder business;

    Abstract : Background and Purpose: Customer engagement has strategic importance for firms since itenhances the performance of the firm in various aspects. Nowadays, firms are employingadvanced technology to increase customer engagement. READ MORE

  2. 2. The European sovereign debt crisis: a debt crisis and a sovereignty crisis

    University essay from Lunds universitet/Juridiska institutionen

    Author : Yang Jiao; [2013]
    Keywords : the European sovereign debt crisis; European Union; euro zone; third party’s assistance.; Law and Political Science;

    Abstract : With the eruption of the sovereign debt crisis, a huge threat and disaster had been brought to the European Union, the member states and the entire euro zone. The ongoing financial crisis has made it very difficult or even impossible for some member states within the euro zone to re-finance the government debt without the third party’s assistance. READ MORE