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Showing result 1 - 5 of 32 essays matching the above criteria.

  1. 1. Orchestrating the service encounter in a digital era: How the presence of a greeting online service agent affects customers' experience of visiting a home electronics e-store

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Oskar Eskilsson; Elizabeth Lopez Alushkina; [2023]
    Keywords : Service encounter; Social presence; Mere presence; E-commerce;

    Abstract : The service encounter is to an increasing extent being transported to an online context. Companies are more and more often trying to create an initial point of contact when a customer enters a website. READ MORE

  3. 2. Schadenfreude : I love watching you suffer (In game)

    University essay from Uppsala universitet/Institutionen för speldesign

    Author : Mattias Johansson; Isac Rosenberg; [2023]
    Keywords : epicaricacy; schadenfreude; psychology; game design; player behavior; league of legends; toxicity;

    Abstract : Our research is about schadenfreude, deriving pleasure from others suffering, and its presencein the online game League of Legends. Along with its presence we measured different waysplayers can enjoy it, as well as how much the players enjoyed it. What we found was that anoverwhelming majority enjoys it in one way or another. READ MORE

  4. 3. Queer Sex Education - A Missed Opportunity : A project about the queer exclusivity in the old Swedish sex education curriculum

    University essay from Linnéuniversitetet/Institutionen för design (DE)

    Author : Ossian Elfvendahl Knudsen; [2023]
    Keywords : Queer; Sex Education; LGBTQIA ; Queer Sex; Pleasure; Intimacy; Photography;

    Abstract : With this project I want to know how the earlier sex education has affected queer peoples experiences with sex and start a discussion of the new sexual education curriculum and if the changes to the curriculum were too late or not. My goal is to get the new generation of queer people to not forget to keep fighting for the rights that we got and to show everyone outside of the queer community the exclusivity that we have faced for years within a topic not a lot of people are talking about. READ MORE

  5. 4. User experience design to support users in making sustainable decisions in the context of industrial robot operating software

    University essay from Linköpings universitet/Institutionen för datavetenskap; Linköpings universitet/Tekniska fakulteten

    Author : Mowei Yang; [2023]
    Keywords : Sustainability; user-centered design; user experience; industrial robot software;

    Abstract : This thesis demonstrates a Research through Design process for creating user experience design to support users in making sustainable decisions. The research and design were carried out in the context of industrial robot operating software, using ABB's RobotStudio as the design basis. READ MORE

  6. 5. The new Soundforest - The role of lighting in inclusive interactive museum installations

    University essay from KTH/Ljusdesign

    Author : Ines Bartl; [2023]
    Keywords : light installation; interactive light; immersivness; inclusive design;

    Abstract : This thesis focuses on creating an interactive installation as immersive experience for hearing-impaired user. To date, little research has been conducted especially on interactive (sound) installation for impaired visitors, particularly these visitors with hearing impairments or who are hard-of hearing. READ MORE