Essays about: "Service employee"

Showing result 6 - 10 of 166 essays containing the words Service employee.

1. 6. Barriers and Enablers for Repurposing Vehicle Components in Cross-Sector Collaborations : A Case Study of a Swedish Vehicle Manufacturer

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Elin Kjellberg; Violet Mirgati; [2023]
   Keywords : circular economy; circular business model; cross-sector collaboration; transportation industry; repurpose; circulär ekonomi; cirkulär affärsmodell; tvärsektionella samarbeten; transportindustrin; repurpose; återbruk;

   Abstract : Sweden's economy is currently heavily dependent on a linear economy model, where raw material ultimately is discarded as waste. The linear approach is unsustainable for manufacturing companies in the long term. READ MORE

3. 7. Unleashing Profitability: Unraveling the Labor-R&D Nexus in SaaS Tech Firms : An Analysis of the Profitability Dynamics in SaaS Tech Firms through Stochastic Frontier

   University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

   Author : prashant Atla; Noräs Salman; [2023]
   Keywords : Employee growth; SaaS Industries; Profitability; Technical efficiency; Stochastic Frontier Analysis; Marginal Product of Labor; Panel data Models;

   Abstract : Background: High-tech's rapid growth and prioritization of expansion over profitability can lead to vulnerability in economic downturns. The SaaS market, a part of the high-tech industry, offers affordable and flexible software solutions but is also susceptible to market volatility. READ MORE

4. 8. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

   University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

   Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
   Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

   Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

5. 9. The Impact of the Covid-19 Pandemic on Employee Behavior and Service Quality in an Airport Setting : A qualitative study in service management

   University essay from Karlstads universitet/Handelshögskolan (from 2013)

   Author : Gabriel Ekholm Lavebratt; Noah Tindberg; [2023]
   Keywords : Service Management; Servicescape; Airports; Covid-19; Customer Behavior;

   Abstract : In 2019, the Covid-19 pandemic brought a substantial change to the world. As good as everyone was affected and several sectors in the economy were impacted. Service businesses had to adapt their servicescape as a consequence. READ MORE

6. 10. Job Satisfaction - A Key Factor or Not for the Luxurious Hotels In Bulgaria?

   University essay from Jönköping University/IHH, Företagsekonomi

   Author : Viliana Miroslavova Borisova; Derin Kate McIntyre; Desislava Stoyanova Nenova; [2023]
   Keywords : job satisfaction; drivers and hinders; hotels; hospitality industry; employee satisfaction; Bulgaria;

   Abstract : Background: Given the impact of job satisfaction on service quality and the value, job satisfaction holds significant importance in the hospitality industry. Understanding the drivers and hinders of job satisfaction is vital in an industry influenced by globalization and market competition. READ MORE