Essays about: "chat service"

Showing result 1 - 5 of 21 essays containing the words chat service.

  1. 1. Artificial Intelligence-driven web development and agile project management using OpenAI API and GPT technology : A detailed report on technical integration and implementation of GPT models in CMS with API and agile web development for quality user-centered AI chat service experience

    University essay from Mittuniversitetet/Institutionen för data- och elektroteknik (2023-)

    Author : Damjan Tosic; [2023]
    Keywords : ChatGPT; OpenAI API; WordPress; artificial intelligence; web development; user interface; chat service; agile project management; prompt engineering;

    Abstract : This graduation report explores the integration of Artificial Intelligence (AI) tools, specifically OpenAI's Generative Pre-trained Transformer (GPT) technology, into web development processes using WordPress (WP) for developing a AI-driven chat service. The focus of the project is on ImagineX AB, a private company that offers the educational service ChatGPT Utbildning aimed at teaching professionals to effectively utilize ChatGPT. READ MORE

  3. 2. Fear not, here is the bot: An experimental study of how consumers rate satisfaction and performance in service encounters with chatbots and employees

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Arvid Bergstrand; Youcef Djehiche; [2022]
    Keywords : Customer service encounter; Chatbot; E-commerce; AI; Algorithm;

    Abstract : Artificial intelligence is entering e-commerce customer service in force. Chatbots, conversational agents employed to address consumers' needs and questions, are steadily replacing employees, a development claimed to increase the quality of service. READ MORE

  4. 3. Smart Compose for Live Chat Agent

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Tonghua Zhang; [2021]
    Keywords : Deep learning; Natural language processing; Transformer; Text generation; Auto- completion; Djupinlärning; Naturlig språkbehandling; Transformator; Textgenerering; Automatisk komplettering;

    Abstract : In the digital business environment, customer service communication has grown up to become a labor- intensive task. In consideration of high labor costs, automatic customer service could be such a good alternative for many companies. However, communication with customers can not be easily automated. READ MORE

  5. 4. Women’S Experiences With Digital Health Service As A Tool For Improving Awareness And Perception On Sexual Reproductive Health And Contraception. A Phenomenography Qualitative Study

    University essay from Högskolan Dalarna/Institutionen för hälsa och välfärd

    Author : Rhoda Aduah; [2021]
    Keywords : Contraception; Chat bot; Unintended Pregnancy; Menstrual tracking; Period tracking;

    Abstract : BACKGROUND: Most women within reproductive ages living in Low- and Middle-Income Countries, have limited or no access to education on sexual and reproductive health and contraception, yet about 1.9 billon women in LMICs own a mobile phone. READ MORE

  6. 5. Designing a Shared Listening Experience for an Audiobook Streaming Service : A UX and UI Project

    University essay from Uppsala universitet/Avdelningen för visuell information och interaktion

    Author : Mikaela Eriksson; Vilma Reponen; [2021]
    Keywords : User Experience; User Interface; UX; UI; Design; Personas; User Research; User Testing; Iterative Design; Contextual Design; Prototyping; Mobile Application; Figma; Sketch; Protopie; Storytel;

    Abstract : This study, done in collaboration with Storytel, aimed to investigate whether a shared audiobook live listening experience would add value to users of the Storytel app and how such a feature could be designed in terms of User Experience and User Interface. The purpose was to determine the minimal viable product (MVP) and if live listening with others is interesting in itself or else, what is the most basic interaction type required in connection to the listening. READ MORE