Essays about: "crm and team"

Found 4 essays containing the words crm and team.

  1. 1. Systematic observation in healthcare: Utility and limitations of a threat and error management-based safety audit

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Andrew Grose; [2018]
    Keywords : healthcare; systematic observation; threat and error management; patient safety; FLMU06; CRM; Crew Resource Management; teamwork; team performance; General Works;

    Abstract : Improving teamwork has become a major safety goal for healthcare organizations. Audit tools currently available are useful, but they remain inadequate because they are reactive and fail to provide context for “the interaction between people and the operational context (i.e. READ MORE

  3. 2. Expanding the customer base for DCS in the Oil, Gas & Chemicals market in Sweden; A Case Study of ABB

    University essay from Göteborgs universitet/Graduate School

    Author : Jón Ingi Skarphéðinsson; Vivian Mohan; [2017-09-15]
    Keywords : ;

    Abstract : From research, firms that want to expand its customer base and acquire new customers need to have an acquisition strategy with a team that supports this process. Any businesses motive is to generate profit by creating customers. The main purpose of this research is to examine the market for ABB and how it can acquire new customers. READ MORE

  4. 3. Automotive Fleet Sales Management

    University essay from Lunds universitet/Produktionsekonomi

    Author : Jakob Olsson; Gustav Westling; [2016]
    Keywords : Fleet sales; fleet cars; company cars; management; internal best practices; organizational learnings; business sales strategy; NFA; LeaseCo; automotive industry; trend analysis; future best practices; digitalization connectivity; omni-channel; WLTP; customer and vehicle data; online sales; direct sales; B2B; B2C; dealerships; CRM; business model disruption; Technology and Engineering;

    Abstract : Background The Master’s Thesis Case Study Company is a premium brand automotive OEM. In the Swedish fleet car (or company car) market, the company is lagging behind its main competitors in terms of market share a fact that is not true for several other European markets. READ MORE

  5. 4. Communication in Trauma Teams: Occurrence of CRM markers in patient simulator training

    University essay from Lunds universitet/Pedagogik

    Author : Cecilia Holm; [2007]
    Keywords : Crew resource management; Trauma team; Communication; Simulation; Team training; Medical education; Experiential learning; Anaesthesiology; intensive care; Anestesiologi; intensivvård; Surgery; orthopaedics; traumatology; Kirurgi; ortopedi; traumatologi; General practice; medical training; Allmän medicinsk utövning; medicinsk utbildning; Adult education; permanent education; Vuxenutbildning; livslångt lärande; Medicine and Health Sciences; Social Sciences;

    Abstract : Trauma is a leading cause of death. There is a great need for training of human factors such as communication and teamwork in trauma teams. The use of simulation in medical education is increasing, and together with learning strategies based on experiential learning theory, it can be a powerful tool in team training. READ MORE