Essays about: "customer satisfaction factor"

Showing result 1 - 5 of 72 essays containing the words customer satisfaction factor.

  1. 1. Exploring Automated Early Problem Identification Based on Diagnostic Trouble Codes

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Mathias Forsman; Yihan Yang; [2024-03-05]
    Keywords : Automotive Industry; Early Problem Identification; Diagnostic Trouble Code; Case Study; Laboratory Experiment ; Machine Learning; Linear Regression; K-means Clustering;

    Abstract : In the current automotive industry, problem identification is a reactive process. It starts when the customer experiences a vehicle problem and goes to the workshop. Subsequently, all the problem-related data will be collected from the workshop and forwarded to the vehicle manufacturer. READ MORE

  2. 2. Energy in the Transportation System - A comparison of charging infrastructure scenarios

    University essay from Lunds universitet/Industriell elektroteknik och automation

    Author : Judith Lai Jakobsson; [2023]
    Keywords : Charging infrastructure; road transport electrification; battery capacity need; electric vehicles; Technology and Engineering;

    Abstract : A functioning charging infrastructure is crucial for achieving full-scale national electrification within the transport sector. The system is likely to consist of different charging technologies, all with the main objective of providing efficient energy replenishment services. READ MORE

  3. 3. AI-BASED CHATBOTS ATTRIBUTES EMPLOYING NATURAL LANGUAGE PROCESSING, CONTRIBUTING TO CUSTOMER SATISFACTION : A Quantitative Study on investigating the effect of AI Chatbots attributes with NLP on Customer Satisfaction in E-commerce.

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Helja Bordbar; Aya Almoghrabi; [2023]
    Keywords : ;

    Abstract : This paper performed a study to discover the effect of AI-based chatbots employing Natural Language Processing (NLP) on customer satisfaction within E-commerce. Our research has employed a quantitative research approach, utilizing surveys to gather data on interactions with AI chatbots and how it affects satisfaction levels. READ MORE

  4. 4. The relevant aspects of Lean to ensure reliability in electronic hardware development : Case organization-Bosch Rexroth, Mellansel

    University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Author : Pallab Barua; Lijo Johnson Kanjiraparambil; [2023]
    Keywords : Lean aspects; Lean and product development; Lean and reliability;

    Abstract : Product development is considered an important key factor in the fourth industrial revolution (Industry 4.0) as products are becoming more competitive and complex due to market competition. Currently, customer satisfaction mostly depends on product reliability especially when it comes to electronics hardware. READ MORE

  5. 5. Customer trust in connection with anew method of vertical farming: instore farming : A quantitative analysis in Sweden.

    University essay from Jönköping University/HLK, Globala studier

    Author : Müller Dominika Emília; [2023]
    Keywords : ;

    Abstract : In a world where food security is always a topic and an important factor which is involved bygovernments, international organizations and other stakeholders, it is important to talk aboutfood production. As it seems there is a need for sustainable agricultural methods to relieve thetension which is on the unsustainable conventional farming methods. READ MORE