Essays about: "customer to customer"

Showing result 26 - 30 of 4893 essays containing the words customer to customer.

1. 26. Exploring servitization practices in the European Automotive industry: Cross-country case study between France and Sweden - A multiple case study

   University essay from Göteborgs universitet/Graduate School

   Author : Nathan Lambert; Kajsa Lindström; [2023-07-19]
   Keywords : servitization; automotive industry; mobility as a service; qualitative analysis; service-dominant business logic; technology; traditional manufacturers; external environment;

   Abstract : This thesis contributes to the existing literature on servitization through a qualitative cross-country case study investigating the phenomenon in the automotive industry, focusing on the experiences of firms in France and Sweden. The current conceptualisation of servitization is limited in its ability to fully capture the complexity of the phenomena observed. READ MORE

3. 27. How to improve customer satisfaction with customer surveys and lean for retail

   University essay from Göteborgs universitet/Graduate School

   Author : Nahia Bilbao Gato; [2023-07-18]
   Keywords : lean for retail; customer satisfaction;

   Abstract : Introduction: This dissertation project is based on a collaboration between the author and Volvo Trucks Europe. To answer the research question of How to improve customer satisfaction with customer surveys and lean for retail? This study describes a qualitative study of improving customer satisfaction with lean for retail in the Volvo Trucks dealership network, specifically in the Northern European Market. READ MORE

4. 28. Digital innovation in Swedish audit firms

   University essay from Göteborgs universitet/Graduate School

   Author : Gloria Mugisha; [2023-07-04]
   Keywords : Audit; digitalization; cloud-based services; automation; data analysis;

   Abstract : Digital innovation has always been at the heart of technological progress and more than ever, it has become an essential business strategy. This technological progress is making companies change their internal processes and rethink their businesses. This is the case for audit firms that have to deal with innovation. READ MORE

5. 29. Factors influencing effective safety stock dimensioning in inventory management - A case study within the automotive industry

   University essay from Göteborgs universitet/Graduate School

   Author : Ikram Saady; Melisa Petkovska; [2023-07-03]
   Keywords : Safety stock; Inventory management; Safety stock uncertainties; Safety stock level challenges; Safety stock level factors;

   Abstract : Poor inventory management affects many companies today which has a negative impact on both company profits and the level of customer service provided. A critical aspect of inventory management involves maintaining a balance between safety stock levels and customer service level. READ MORE

6. 30. Optimization of the Supply Chain Network design by using scenario planning to build resilience.

   University essay from Göteborgs universitet/Graduate School

   Author : Alexander Santos Collantes Taqueda; Johan Vinge; [2023-07-03]
   Keywords : ;

   Abstract : Different geopolitical tensions, economic upheavals and operational instability make the logistics network challenging to manage against disruptions. These events can make the network see an escalation in cost and resources needed, and the time to recover from these disruptions and stabilize the network. READ MORE