Essays about: "customer value topics"

Showing result 1 - 5 of 26 essays containing the words customer value topics.

  1. 1. Topic Modeling for Customer Insights : A Comparative Analysis of LDA and BERTopic in Categorizing Customer Calls

    University essay from Umeå universitet/Institutionen för matematik och matematisk statistik

    Author : Henrik Axelborn; John Berggren; [2023]
    Keywords : Customer Insights; Natural Language Processing; Topic Modeling; Latent Dirichlet Allocation; BERTopic;

    Abstract : Customer calls serve as a valuable source of feedback for financial service providers, potentially containing a wealth of unexplored insights into customer questions and concerns. However, these call data are typically unstructured and challenging to analyze effectively. READ MORE

  3. 2. Digital Transformation in the Fast Fashion Industry: How do Consumers Perceive Phygital Retail?

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Andi Nur Haeriah; Chiara Jutz; [2023]
    Keywords : Digital Transformation; Fast Fashion Brand; Phygital Retail; Customer-Based Brand Equity.; Business and Economics;

    Abstract : The fashion industry has witnessed significant digital transformation, leading to the emergence of phygital retail that seamlessly integrates physical and digital experiences. This study explores the impact of phygital store design on customer-based brand equity in the fast fashion sector, focusing on the drivers and barriers that shape customer perceptions of phygital retail. READ MORE

  4. 3. Evaluation of Machine Learning techniques for Master Data Management

    University essay from Högskolan i Skövde/Institutionen för informationsteknologi

    Author : Fatime Toçi; [2023]
    Keywords : Master Data Management; Machine Learning; data quality; data duplicates;

    Abstract : In organisations, duplicate customer master data present a recurring problem. Duplicate records can result in errors, complication, and inefficiency since they frequently result from dissimilar systems or inadequate data integration. READ MORE

  5. 4. Critical Decision Factors When Making a Cost-Effective Train Fleet Turnover : A Study in The Swedish Railway Sector

    University essay from KTH/Hållbar produktionsutveckling (ML)

    Author : Roman Zandi; Roy Khazzaka; [2022]
    Keywords : ;

    Abstract : Sustainability and availability are two essential terms for many industries when making changes within the supply chain and making decisions regarding which technical solution is most costeffective and brings the most value to the organization. Since these two topics have been growing in recent years, decision-makers need to understand the level of detail and the value these two areas can bring to an organization. READ MORE

  6. 5. Organizing Digital Service Offerings for More Sustainable Managerial Practices : A qualitative study in the IT industry

    University essay from Karlstads universitet/Handelshögskolan (from 2013)

    Author : Maria Ivarsson; [2022]
    Keywords : Innovation; Sustainability-oriented service innovation; Service innovation; Sustainable development; Sustainability; Digitalization; Business model innovation; Climate assessment analysis; Sustainable development;

    Abstract : Sustainability, service innovation, and digitalization are topics discussed around the world. The three areas are each developing rapidly and are needed to be intertwined to find solutions to the environmental crisis the world is currently facing. However, how this is supposed to be done is still unclear. READ MORE