Essays about: "e-banking quality service"

Found 3 essays containing the words e-banking quality service.

  1. 1. FACTORS DETERMINING CUSTOMERS’ ADOPTION OF INTERNET BANKING : A Quantitative Study of Swedish Customers

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Faisal Qayyum; Haider Ali; [2012]
    Keywords : ;

    Abstract : Title: Factors determining customers’ adoption of internet bankingResearch Question: Which factors are important for Swedish customers in the adoption of internet banking? Purpose: The purpose of this study is to identify and analyze the most important factors that can influence the adoption of internet banking by Swedish customers. We focus on the adoption of internet banking by taking into account customer point of view. READ MORE

  3. 2. Response Time Effects on Quality of Security Experience

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Wajahat Ali; Asad Muhammad; [2012]
    Keywords : Quality of Experience; Quality of Service; Response Time and Security;

    Abstract : The recent decade has witnessed an enormous development in internet technology worldwide. Initially internet was designed for applications such as Electronic Mail and File Transfer. With technology evolving and becoming popular, people use internet for e-banking, e-shopping, social networking, e-gaming, voice and a lot of other applications. READ MORE

  4. 3. E-banking and Service Quality Online

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Lejla Charif; Marcus Aronsohn; Huseyn Charif; [2006]
    Keywords : e-banking; service quality; servqual; human-computer interaction theory; swedish banking industry; Management of enterprises; Företagsledning; management; Business and Economics;

    Abstract : This thesis will present and discuss e-banking of four major banks in Sweden and the provided service quality required maintaining a good relationship to their customers. The thesis is based on interviews with representatives from the four banks and theories from researches within the field. READ MORE