Essays about: "employee retention"

Showing result 6 - 10 of 93 essays containing the words employee retention.

1. 6. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

   University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

   Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
   Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

   Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

3. 7. Employee Turnover in Warehouses : Exploring the Role of Internal Marketing Strategies in Consulting Firms

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Sina Kowssarie; Simon Mansour; [2023]
   Keywords : ;

   Abstract : This thesis investigates internal marketing strategies in consulting firms, focusing on employee retention and turnover in warehousing roles. Employing a qualitative, interpretivist approach within a phenomenological design, the research examined two primary questions: "What internal marketing initiatives encourage employee retention?" and "What factors drive employee turnover in warehousing positions?" The study utilized purposeful sampling, ensuring the trustworthiness of results through measures for credibility, transferability, dependability, and confirmability. READ MORE

4. 8. THRIVING OR SURVIVING? : A STUDY OF JOB SATISFACTION AMONG GEN Z

   University essay from Jönköping University

   Author : Dominika Nagy; Sabine-Jana Tomm; [2023]
   Keywords : Generation Z; Business; Workplace; Job Satisfaction; Employee Retention; Motivation;

   Abstract : Background: As a truly digitally native generation, Generation Z just started entering the workforce and their unique characteristics and expectations should not be ignored. To satisfy and retain this newest generation it becomes important for the employers to understand and adapt their strategies accordingly. READ MORE

5. 9. Leveraging Service Recovery as a Marketing Tool

   University essay from Högskolan i Gävle/Avdelningen för ekonomi

   Author : Daniel Mubiru; Fiona Nyamache; [2023]
   Keywords : Service recovery; marketing tool; satisfaction; loyalty; brand reputation; brand image;

   Abstract : Aim: The study aims to explore the process of service recovery, its transformation into a marketing tool and identifying the outcomes of the tool to the organizations. Methodology: The research employed a qualitative methodology with an inductive approach. READ MORE

6. 10. Shattering the second glass ceiling:Interpreting the lived experiences of Female Entrepreneurs in Lagos, Nigeria, using Schlossberg’s Transition Theory.

   University essay from Malmö universitet/Institutionen för Urbana Studier (US)

   Author : Abosede Amusan; [2023]
   Keywords : Glass Ceiling; Transition Theory; Corporate Employment; Entrepreneurs; Female Entrepreneurs; Business Owners; Nigerian Society; Storytelling; Women Empowerment; and Emancipation; Challenges.;

   Abstract : Abstract Introduction: This study examined the lived experiences of Female Entrepreneurs in Lagos State, Nigeria, who transitioned from traditional corporate employment settings to venture into uncharted entrepreneurial territory. In their transition from employee to entrepreneur, this study identified the existence of glass ceiling in both phases. READ MORE