Essays about: "perceived service quality"
Showing result 21 - 25 of 155 essays containing the words perceived service quality.
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21. A Systematic Review of Social work education and training programs in palliative and end-of-life care
University essay from Göteborgs universitet/Institutionen för socialt arbeteAbstract : Background: The advanced modern medicine and people’s open-minded attitudes about death call for the development of palliative and end-of-life care. Patients and their family members also promote higher requirement to the professionals and the quality and quantity of the service. READ MORE
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22. How can talent remain within the business? : A qualitative study on employee retention activities and strategies within the retail sector
University essay from Umeå universitet/FöretagsekonomiAbstract : Since the retail industry has been drastically affected due to the growth of online shopping, companies have become more aware of higher competition in their current physical stores. Since there is still demand for companies to have physical stores, they have to understand the values those remaining physical stores possess and understand the undergoing changes in the sector. READ MORE
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23. Privatisation of elderly care: Differences in non-contractible quality
University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomiAbstract : The privatisation of social services has been a subject of debate in Sweden since the neo-liberalist reforms enabled it in the 1990s. The main topic of discussion is whether private providers save costs to an extent where it degrades quality in the pursuit of shareholder value. READ MORE
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24. What is school food service quality? (part 1) : exploring perceptions of service quality among children and food service professionals in Sweden
University essay from Högskolan Kristianstad/Fakulteten för naturvetenskapAbstract : Background: Every year 260 million lunch meals are served in Swedish schools. To design sustainable meals that are eaten and appreciated by the children, not only the food is important but also to understand how the meeting between the Food Service Professionals (FSP) and the children, and part of the service provided, affects the children's overall meal experience. READ MORE
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25. Technology enabling knowledge workers knowledge-sharing : The case of Microsoft SharePoint
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : This qualitative study is of the interpretivist nature and it aims to examine how knowledge workers perceive their interaction with a knowledge management system when used for knowledge sharing purposes. The purpose is to offer answers to two research questions: How do knowledge workers perceive their interaction with knowledge management technology in relation to knowledge sharing? What are the benefits and challenges that knowledge workers experience in relation to knowledge managing and sharing when using a KMS system? The data was collected by applying qualitative research methods and by conducting five interviews with participants of an IT organization that has its head office in Sweden, but additional offices in other geographical locations. READ MORE
