Essays about: "service after sales"

Showing result 21 - 25 of 58 essays containing the words service after sales.

  1. 21. From Product to Service : Developing and testing a retail PSS utilising direct to garment printing tocustomise fashion garments

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Sophie-Marie Ertelt; Ecaterina Guzun; Mirja Scott; [2018]
    Keywords : Product Extension Service; PSS blueprint; Mass customisation; Direct to Garment Printing; Design for Sustainability;

    Abstract : Background - Consumer individualisation is a growing challenge in the fashion industry, yet it is also an area of great potential as well as a way to dampen over-consumption. The potential lays in how fashion brands can find ways to steer consumption towards a circular economy and utilise their platform to create meaningful connections with its consumers. READ MORE

  3. 22. Customer Adoption of Data-Driven Services: A Model for Customer Prioritization

    University essay from Lunds universitet/Produktionsekonomi

    Author : Olle Gemfors; Erik Persson; [2018]
    Keywords : Technology and Engineering;

    Abstract : Background In the latest years, developments in technology has created new opportunities within the area of after-sales services. Examples of such developments are the Internet of Things and Big Data, which can be used e.g. for predictive maintenance. READ MORE

  4. 23. Cost Management in the New Product Introduction Process of TruPrint 1000; A case-study of TRUMPF Maskin AB and its costs of Introducing New Additive Manufacturing Systems to the Swedish Market

    University essay from Göteborgs universitet/Graduate School

    Author : Odia Okhiria; [2017-09-15]
    Keywords : ;

    Abstract : The current trend within the manufacturing industry is increased digitalization, automation, and customization, known as Industry 4.0 or the Fourth Industrial Revolution. Additive Manufacturing (AM), also known as 3D printing (3DP) can be considered as one spark of Industry 4.0. READ MORE

  5. 24. Design of information tree for support related queries: Axis Communications AB : An exploratory research study in debug suggestions with machine learning at Axis Communications, Lund

    University essay from Blekinge Tekniska Högskola/Institutionen för datalogi och datorsystemteknik

    Author : Santosh Bharadwaj Rangavajjula; [2017]
    Keywords : Predictive analytics; machine learning; issue tracking systems; Jira; bugzilla; testing; automation; quality assurance; customer support; after sales;

    Abstract : Context: In today's world, we have access to so much data than at any time in the past with more and more data coming from smartphones, sensors networks, and business processes. But, most of this data is meaningless, if it's not properly formatted and utilized. READ MORE

  6. 25. The Adoption and Long-Term Usage of an IT System in the Automotive Industry. An international case study of Volkswagen’s package price system

    University essay from Göteborgs universitet/Graduate School

    Author : Luca Valentin Brandes; Simon Johnsson-Werner; [2016-10-07]
    Keywords : automotive industry; after sales services; information technology; Volkswagen; transfer of practices; knowledge transfer; principal-agent relationship; best practices; KPIs;

    Abstract : The automotive industry is increasingly affected by digitalization and servitization. In the after sales service sector, original equipment manufacturers are developing information technology systems to be used in multiple international markets as a means for providing more efficient customer service. READ MORE