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Showing result 6 - 10 of 92 essays matching the above criteria.

  1. 6. Loyalty Program Termination Recovery - A quantitative study on the efficacy of compensation and explanation recovery efforts in mitigating negative reactions following a loyalty program termination

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Marcus Hagström; Karl Granbom; [2023]
    Keywords : Loyalty program termination; Service failure; Recovery efforts; Compensation; Explanation;

    Abstract : Loyalty program (LP) practitioners increasingly face the necessity to terminate their LP considering the disadvantages to LP management, the fact that LPs continually fail to be of value to many members and the growing shift towards subscription-based loyalty models. Aware that terminations lead to negative customer reactions, managers will inevitably wonder how to mitigate such reactions so as to retain customers and diminish negative backlash. READ MORE

  3. 7. An Investigation of Slow HTTP DoS attacks on Intrusion Detection Systems

    University essay from Blekinge Tekniska Högskola/Institutionen för datavetenskap

    Author : Venkata Sai Bala Ratan Murali Puvvada; Hemanth Kandala; [2023]
    Keywords : Intrusion Detection Systems; Slow HTTP DoS Attacks; Snort; Suricata; Rule sets.;

    Abstract : Network Security Monitoring (NSM) is one of the standard methods used for protecting networks from attackers, and it has four phases: Monitoring, Detection, Forensics/Diagnosis, and Response/Recovery. One of the technologies frequently used for monitoring and detecting malicious traffic in the network is Intrusion Detection Systems (IDS). READ MORE

  4. 8. From Linear to Circular : Navigating the Transition to Circular Business Models in the Fashion Industry

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Louise Lång; Rebecka Hörndahl Johansson; [2023]
    Keywords : Circular economy; Circular business models; Challenges; Coping strategies; Fashion industry; Transition;

    Abstract : As more companies in the resource-intensive fashion industry start their transition journeys towards circular business models (CBMs), driven by social and regulatory pressures, understanding how companies navigate this transformative process is crucial. This thesis contributes to prevailing research by analysing the challenges faced by linear companies in the fashion industry when adopting more circular models through various initiatives, dividing them by the CBM they apply, and considering their corresponding solutions to these challenges. READ MORE

  5. 9. Leveraging Service Recovery as a Marketing Tool

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Daniel Mubiru; Fiona Nyamache; [2023]
    Keywords : Service recovery; marketing tool; satisfaction; loyalty; brand reputation; brand image;

    Abstract : Aim: The study aims to explore the process of service recovery, its transformation into a marketing tool and identifying the outcomes of the tool to the organizations. Methodology: The research employed a qualitative methodology with an inductive approach. READ MORE

  6. 10. Puerto Rico Renewable Energy Oasis : Enhancing Disaster Relief and Recovery Efforts Through a Renewable Energy Microgrid in the University of Puerto Rico's Mayagüez Campus

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Arturo Garcia Palou; Jacob Mason; [2023]
    Keywords : ;

    Abstract : With the global rise in temperatures fueling an increase in Severe Weather Events (SWE) such as hurricanes, many islands around the world who lie in their path are seeking alternatives to their frequently outdated grid systems. These are often composed of dated infrastructure prone to damage during such events that leaves the dependent population without power for extended periods of time. READ MORE