Essays about: "Arya Hari"

Found 1 essay containing the words Arya Hari.

  1. 1. Chatbots and Customer Satisfaction in routine banking assistance: A comparative study between India and Sweden

    University essay from Högskolan i Halmstad/Akademin för informationsteknologi

    Author : Arya Hari; [2023]
    Keywords : Chatbots; Digital Services Innovation; Customer Satisfaction; Routine Banking Assistance; Digital Transformation; Financial Services;

    Abstract : With the proliferation of digital services and technologies, industries, including thebanking sector, are looking for innovative ways to improve customer experience. The criticalaspect of improving customer experience is increased customer satisfaction, which helps toattract new customers and to retain existing ones. READ MORE