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Showing result 1 - 5 of 15 essays matching the above criteria.

1. 1. Navigating Knowledge Management in a Technical Consulting Firm : Current Practices and Future Perspectives

   University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

   Author : Oscar Dahlgren; Tobias Norlén; [2023]
   Keywords : Knowledge Management; Knowledge Management Strategy; Consulting Firm; Personalization; Codification;

   Abstract : Knowledge management and the strategy surrounding it has been highlighted as keys for achieving and maintaining competitive advantage, particularly for knowledge-intensive firms. Consulting firms are knowledge-intensive firms that generate revenue solely through offering the knowledge of their consultants, arguably making knowledge management even more crucial in their competitive fields. READ MORE

3. 2. Knowledge Management and ICT Adaptions as a Result of Pandemic Workplace Restrictions : A Case Study at a SME in Germany

   University essay from Högskolan Dalarna/Institutionen för kultur och samhälle

   Author : Tobias Baesch; [2021]
   Keywords : Knowledge management; knowledge-intensive firm; information and communication technologies; Covid-19 pandemic; Ba; workspaces; virtual knowledge management; small- and medium-sized enterprises.;

   Abstract : Aim. The purpose of this degree project was to assess the impact of the sudden, historically-unique COVID-19 workplace restrictions on the knowledge management and interrelated ICT utilization of a knowledge-intensive SME in Germany. Based upon the outcomes of this assessment, suggestions for future advancement were to be developed. READ MORE

4. 3. Tacit Knowledge Transfer Between Organizational Units: Investigating How Different Knowledge-Heavy Industries Overcome Knowledge Tacitness

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Karola Kremer; Pauline Steudten; [2021]
   Keywords : absorptive capacity; cross-organizational communication; knowledge-heavy industries; knowledge management; networks; platforms; tacit knowledge transfer; Business and Economics;

   Abstract : Organizational strategists are working on their company’s ability to absorb and transfer knowledge between organizational units, their so-called absorptive capacity, to better react to environmental changes and, hence, strengthen their sustainable competitive advantage. In particular, the sharing of tacit know-how is considered to be difficult because it is contextual and experience-based, and, therefore, tends to ‘stick’ to the individual owning it. READ MORE

5. 4. Moving from customer feedback to organizational learning : A case study of a Swedish DSO

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Alexander Skogsberg; Marja Wedberg; [2019]
   Keywords : customer feedback; customer-orientation; knowledge transfer; regulated monopoly; kundfeedback; kundorientering; kunskapsöverföring; reglerat monopol;

   Abstract : Customer-orientation is a strategy that has been adopted by many organizations. This strategy refers to the ability to assess the customer's perception of the service quality, for instance through customer feedback. Customer feedback can be acquired through surveys or given to the frontline employees. READ MORE

6. 5. Inter-organizational knowledge management : A case study in a Swedish economic association

   University essay from Högskolan Dalarna/Företagsekonomi

   Author : Anders Storman; Elin Storman; [2019]
   Keywords : Inter-organizational knowledge management; economic association; regional development; knowledge sharing; knowledge creation; knowledge reuse; trust; collaboration.;

   Abstract : Purpose The purpose of this case study is to understand how inter-organizational knowledge management is conducted in an economic association by analysing how different actor representatives perceive the inter-organizational collaboration. Design/methodology/approach The method of this study is qualitative, with a single case study of an economic association in Dalarna, Sweden. READ MORE