Essays about: "Customer’s Perspective"

Showing result 16 - 20 of 696 essays containing the words Customer’s Perspective.

1. 16. Performance Benchmarking and Cost Analysis of Machine Learning Techniques : An Investigation into Traditional and State-Of-The-Art Models in Business Operations

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Jacob Lundgren; Sam Taheri; [2023]
   Keywords : Artificial Intelligence AI ; Machine Learning; Big Data; Natural Language Processing NLP ; Pre-Trained BERT; Fine-Tuned BERT; TF-IDF; Logistic Regression; Support Vector Machine SVM ; Cloud GPU; Operating Costs; Performance Efficiency; Business Intelligence;

   Abstract : Eftersom samhället blir allt mer datadrivet revolutionerar användningen av AI och maskininlärning sättet företag fungerar och utvecklas på. Denna studie utforskar användningen av AI, Big Data och Natural Language Processing (NLP) för att förbättra affärsverksamhet och intelligens i företag. READ MORE

3. 17. Financial Technology's effect on the Swedish banking Industry - A study on competition and competitive strategies

   University essay from Lunds universitet/Produktionsekonomi

   Author : Douglas Wilsby; Knut Winström; [2023]
   Keywords : FinTech; competition; competitive strategy; digitalisation; technology; Open Banking; Strategy; Business model; Digital.; Technology and Engineering;

   Abstract : Titel: Financial Technology's effect on the Swedish banking Industry - A study on competition and competitive strategies Authors: Douglas Wilsby, Industrial Engineering 2018, LTH; Knut Winström, Mechanical Engineering 2018, LTH Supervisor: Ingela Elofsson, Division of Production Management at Faculty of Engineering LTH Background: The rapid advancement of technology has the potential to disrupt established industries, including the banking sector. Companies that fail to adapt to technological shifts risk losing their competitive advantage and face challenges. READ MORE

4. 18. The Stories of Swedish Edible Insects Entrepreneurs : Activities, Business Models, and TIS Evolution

   University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

   Author : Chattraporn Chatthong; [2023]
   Keywords : sustainable entrepreneurship; entrepreneurial activity; sustainable business model; technological innovation system TIS ; insect entrepreneur; alternative protein; sustainable food;

   Abstract : Sustainability transition has gained more interest in academic research. However, it has rarely been studied specifically from a firm-level perspective. Therefore, this study aims to understand and learn from the firm-level perspective to contribute to firm- and system-level understanding. READ MORE

5. 19. When Social Media Hits the Fan - How Customer Value is Influenced by a Brand Crisis on Social Media

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Sonya Martinsson; Josefine Svensson; Rebecca Jönsson; [2023]
   Keywords : Brand Crisis on Social Media; Customer Judgements; Customer Feelings; Customer Brand Resonance; Customer Value; Business and Economics;

   Abstract : Keywords: Brand Crisis on Social Media, Customer Judgements, Customer Feelings, Customer Brand Resonance, Customer Value. Purpose: The purpose of this master thesis is to investigate how a brand crisis on social media influences customer value of a brand. READ MORE

6. 20. Bot or not : A customer’s perspective of customer service chatbots and human customer service representatives in E-commerce

   University essay from Uppsala universitet/Institutionen för informatik och media

   Author : Hannes Töyrä; [2023]
   Keywords : E-commerce; chatbots; customer service; technology acceptance; UTAUT; questionnaire study;

   Abstract : Chatbots are increasing in popularity, both as a valuable tool for commercial purposes but also as an area of academic research. It has been successfully applied in multiple application areas such as healthcare, education, customer service and work support. READ MORE