Essays about: "Event based service"

Showing result 11 - 15 of 60 essays containing the words Event based service.

1. 11. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

   University essay from Högskolan i Gävle/Företagsekonomi

   Author : Andreas Edström; Beatrice Nylander; [2021]
   Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

   Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

3. 12. Analysing User Viewing Behaviour in Video Streaming Services

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Ioannis Markou; [2021]
   Keywords : log analysis; user viewing demand; over the top; proactive resource scaling; time series forecasting; log analys; användarens visningsbehov; streamingtjänster; proaktiv resursskalning; videostreaming; prognoser av tidsserier;

   Abstract : The user experience offered by a video streaming service plays a fundamental role in customer satisfaction. This experience can be degraded by poor playback quality and buffering issues. These problems can be caused by a user demand that is higher than the video streaming service capacity. READ MORE

4. 13. Deployment failure analysis using machine learning

   University essay from Uppsala universitet/Institutionen för informationsteknologi

   Author : Joosep Franz Moorits Alviste; [2020]
   Keywords : machine learning; log mining; log parsing; pipedrive; deployment failure analysis; failure analysis; classification; log files;

   Abstract : Manually diagnosing recurrent faults in software systems can be an inefficient use of time for engineers. Manual diagnosis of faults is commonly performed by inspecting system logs during the failure time. READ MORE

5. 14. Service quality and values as antecedents ofspectators’ intention to attend a sport event : The case of Vasaloppet

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Cajsa Granlund; Ramona Gruber; [2020]
   Keywords : Behavioral intention; attitude; subjective norm; service quality; hedonic value; utilitarian value; sport event marketing;

   Abstract : Sport event marketing is an important issue within the research area of business. The purpose of this study was to analyze how service quality, hedonic value and utilitarian value influence the spectators’ attitude and subjective norm towards the behavioral intention of visiting the cross-country skiing event Vasaloppet. READ MORE

6. 15. Differences in Management Control System from the Teachers’ Perspective: A cross-sectional interview study of Public and Private Primary Schools

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Leomar Junior Laclé; Mohammad Nashed; [2020]
   Keywords : Management Control System; Public school; Private school; Teacher; Professional Service Firm; Business and Economics;

   Abstract : Purpose: The Swedish primary education consists of public and private schools, where a comprehensive voucher system surrounds them. The different types of organizations present the debate of whether the different school management objectives, create an advantage over the other. READ MORE