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Showing result 16 - 20 of 57 essays matching the above criteria.

1. 16. Towards increasing the quality of service at traditional restaurants : - by design of a digital artefact

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Emil Lendrén; [2021]
   Keywords : Digitalization; Digital transformation; Digital artefact; Information system; Traditional restaurant; Service quality; Design research; Allocation of time;

   Abstract : In this thesis, the reader will follow a design research project, which was initiated based on a situation of not getting the expected quality of service from the staff, when visiting a traditional restaurant. The aim of the study was to solve the experienced problematic situation by constructing an information system, but also to contribute to the greater body of knowledge regarding artefact design, service quality and customer experience. READ MORE

3. 17. The Changing Nature of the Audit Profession - Opportunities and Challenges with Digital Transformation and the Use of Audit Support Systems, Big Data and Data Analytics

   University essay from Göteborgs universitet/Graduate School

   Author : Gustaf Stensjö; [2020-07-01]
   Keywords : Auditing; Digital Transformation; Audit support systems; Big data; Data analytics;

   Abstract : This exploratory study aims to illustrate the changing nature of the audit profession by providing a comprehensive overview of the main challenges and opportunities that increasingly sophisticated audit support systems with more Big data and Data analytics capabilities induce upon the profession, and how these are addressed. The empirical findings are based on ten semi-structured interviews with eight different practitioners from the Big Four auditing firms, of which four are closely involved in the digitalisation and transformation processes at each respective firm. READ MORE

4. 18. Assessing a restaurant service quality using the DINESERV model : A quantitative study on Pizza Hut

   University essay from Umeå universitet/Företagsekonomi

   Author : Habtamu Abezie; [2020]
   Keywords : DINESERV; Service quality; Customer satisfaction; Restaurant;

   Abstract : Abstract Customers are the main reason behind every companies’ survival in the market. And winning their interest has now become the concern for company owners and managers as well. However, many factors can affect the customer's satisfaction in the marketing environment. Among the determinants, service quality takes the most substantial part. READ MORE

5. 19. The Effects of Digitalization on Auditing - A Study Investigating the Benefits and Challenges of Digitalization on the Audit Profession

   University essay from Lunds universitet/Institutionen för informatik

   Author : Aytan Babayeva; Napoleon-Dimitrios Manousaridis; [2020]
   Keywords : digitalization; effects; audit; benefits; challenges; Technology and Engineering;

   Abstract : Digitalization is an interesting and timely topic which is actively discussed nowadays. Big data & analytics, blockchain, artificial intelligence & robotic process automation are some of the most emerging technologies. READ MORE

6. 20. Preventing or redirecting violence : A study on violence against United Nations peacekeeping operations in the presence of other third-party military operatons

   University essay from Uppsala universitet/Institutionen för freds- och konfliktforskning

   Author : Daniel Forslund; [2020]
   Keywords : Peacekeeping; United Nations; Violence; Military intervention; Mali; Central African Republic; MINUSMA; MINUSCA;

   Abstract : United nations peacekeeping is a contentious issue. What is mostly agreed on though, is thatthe brave men and women around the world risking their lives in peacekeeping missions around the world deserve the best security and protection the international community can offer. READ MORE