Essays about: "Help desk"

Showing result 11 - 15 of 35 essays containing the words Help desk.

  1. 11. Chatbot or voice assistant in a help desk application? : A study of users’ experiences and preferences

    University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Author : Christina Metcalfe; [2021]
    Keywords : Conversation design; voice interaction; user experience; UX;

    Abstract : Companies across a wide range of business areas are working hard to fulfill users wishes to speak to digital voice assistants. The trend of replacing chatbots in favour for voice assistants carries a risk of companies not considering which applications will actually benefit from getting a voice user interface (VUI) resulting in poor user experience. READ MORE

  3. 12. Designing a better soundscape for the home office : Devlopment of acoustic furniture

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Hanna Mattsson; Theodor Mihel; [2021]
    Keywords : Industrial design engineering; Human centered design; Acoustic design; Furniture design; Product development; Home office; Sound environment; Teknisk design; människocentrerad design; Akustisk design; Möbeldesign; Produktutveckling; Hemmakontor; Ljudmiljö;

    Abstract : As Covid-19 spread throughout the world in the early months of 2020 many people’s lives changed drastically. The situation forced millions of workers and students to start performing their work remotely from home. Currently in Sweden statistics shows that every third person working does it from home at least once a week. READ MORE

  4. 13. Post Conflict National reconciliation in Somalia

    University essay from Linnéuniversitetet/Institutionen för samhällsstudier (SS)

    Author : Mohamed Abdi Elmi; [2021]
    Keywords : Somalia; Reconciliation; Peacebuilding; State-Building; Power-Sharing;

    Abstract : ABSTRACT This study sets out the understanding of the type of reconciliation approach used in Somalia, the participating leaders’ understanding, attitudes and actions towards the reconciliation as well as the role of civil society involved in the reconciliation in Somalia. the study used a qualitative abductive desk research methodology. READ MORE

  5. 14. Guiding the focus of research on children and young people’s participation in the context of COVID-19

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Jessica Wright; [2021]
    Keywords : youth participation; children; young people; unicef; COVID-19; Coronavirus; research; mental health; strengths based approach; intersectionality;

    Abstract : The secondary impacts of the COVID-19 pandemic on children and young people have been significant, including impacts on education, young people’s social lives, physical activity and mental health, as well as increased abuse. These impacts risk running into the long term, and in order to mitigate this, a better understanding of how children and young people’s lives have changed and the role they can play in driving solutions is needed. READ MORE

  6. 15. Remote Education : Bringing the classroom home

    University essay from Umeå universitet/Designhögskolan vid Umeå universitet

    Author : Verheul Ricardo; [2020]
    Keywords : design; concept; remote teaching; Cisco;

    Abstract : The project started looking at the broader spectrum of remote education during research. After a field trip to Dublin and brainstorm workshops the decision was made to focus on the teachers and students at home as this area showed the need for improvement to the current standard. READ MORE