Essays about: "Oskar Hidén"
Found 1 essay containing the words Oskar Hidén.
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1. Clustering and Summarization of Chat Dialogues : To understand a company’s customer base
University essay from Linköpings universitet/Artificiell intelligens och integrerade datorsystemAbstract : The Customer Success department at Visma handles about 200 000 customer chats each year, the chat dialogues are stored and contain both questions and answers. In order to get an idea of what customers ask about, the Customer Success department has to read a random sample of the chat dialogues manually. READ MORE
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