Essays about: "thesis on customer satisfaction"

Showing result 1 - 5 of 258 essays containing the words thesis on customer satisfaction.

  1. 1. The Role of the Physical Store in an Omnichannel Strategy : A qualitative study of Generation Z in the Swedish fashion industry

    University essay from Umeå universitet/Företagsekonomi

    Author : Axel Wedebrand; Charlotta Ödling; [2021]
    Keywords : Generation Z; Omnichannel; Physical Store; Customer Journey; Customer Experience; Shopping Behavior; Fashion; Retail; Webrooming; Showrooming; Cross- Channel Freeriding; E-Commerce; Brick-and-Mortar;

    Abstract : The modern retail landscape is experiencing a continuous change due to digitalization. With the growing number of available channels, consumers' consequent behavior within the fashion retail environment are becoming ever more complex. READ MORE

  2. 2. Technical decision-making in startups and its impact on growth and technical debt

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Carl Hultberg; [2021]
    Keywords : Technical Decisions; Startups; Technical Debt; Talent Management; Technical Stack; Programming Languages; Complexity; Software Development; Tekniska beslut; Startups; Teknisk skuld; Talanghantering; Teknisk stack; Programmeringsspråk; Komplexitet; mjukvaruutveckling;

    Abstract : The rapid pace of digitalization has resulted in increased management of software development, and today a majority of startups are reliant on software. How to manage software development projects is a well-researched area and agile methods are widely adopted by companies in all industries and sizes. READ MORE

  3. 3. Smart components : Creating a competitive edge through smart connected drive train on mining machines

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : KAJOL SINGH; [2021]
    Keywords : Drivetrain; downtime; sensor system; operating data; planned maintenance; spare parts inventory; Drivlina; stillestånd; givarsystem; driftsdata; planerat underhåll; reservdelsinventering;

    Abstract : Major drivetrain components of the Epiroc machines like axles, gearboxes, transmission, torqueconverter, clutch, and bearings are critical components which are focused upon in this thesis. Failure of these major component results in breakdown of the vehicle and if early fault detection is not existing, then this causes engineers and technicians to spend a substantial amount of time to identify the root cause of the failure. READ MORE

  4. 4. What Makes You E-loyal? : A descriptive study on how customers form e-loyalty online.

    University essay from Linnéuniversitetet/Ekonomihögskolan, ELNU; Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Amelia Nablsi; Swapnajit Saha; [2021]
    Keywords : E-loyalty; e-satisfaction; e-trust; e-commerce; e-retail; e-tail quality;

    Abstract : With the technology and internet development, customers are moving towards online shopping, which made the new phenomena of e-loyalty emerge out of traditional loyalty. The literature on e-loyalty has been reviewed, and the most influential antecedents to e-loyalty formation were studied in this research, e-satisfaction, and e-trust. READ MORE

  5. 5. Improving the surface finish of the rubber weight plate : Master thesis in mechanical engineering

    University essay from Högskolan i Halmstad

    Author : Joyal Augustine; Steven Simons; [2021]
    Keywords : flashing; additive manufacturing; Ullman method; Pugh matrix; rubberweight plates; lever arm; smoothening tool; HGF; lever-spring; Ullman method;

    Abstract : Flash is the unwanted or excessrubber material that presents on the outersurface of themolded rubber product. This will affect the surface finish; it is a cosmetic defect andit can be removed. It forms because of the leak or the excess molded rubber materialbetween the surface of the mold, typically on the parting line, (Jordan Anderson,2014). READ MORE