Essays about: "Perceptions and Trust"

Showing result 11 - 15 of 172 essays containing the words Perceptions and Trust.

1. 11. Capture those opinions! A synthesis analysis of the types of public attitudes measured in waste-to-energy and carbon capture and storage acceptance research

   University essay from Uppsala universitet/Institutionen för geovetenskaper

   Author : Patricia Balla; [2023]
   Keywords : Acceptance; BECCS; CCS; carbon capture and storage; energy transition; public perception; WtE; waste-to-energy;

   Abstract : Waste-to-Energy incineration (WtE), coupled with Carbon Capture and Storage (CCS), especially Bioenergy with Carbon Capture and Storage (BECCS), suggest a way to simultaneously retrieve energy from the otherwise disposed waste and reduce CO2 emissions. Independent of one another, WtE, CCS, and BECCS are implemented in a few regions of the world, but their joint diffusion is uncommon in comparison. READ MORE

3. 12. When Social Media Hits the Fan - How Customer Value is Influenced by a Brand Crisis on Social Media

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Sonya Martinsson; Josefine Svensson; Rebecca Jönsson; [2023]
   Keywords : Brand Crisis on Social Media; Customer Judgements; Customer Feelings; Customer Brand Resonance; Customer Value; Business and Economics;

   Abstract : Keywords: Brand Crisis on Social Media, Customer Judgements, Customer Feelings, Customer Brand Resonance, Customer Value. Purpose: The purpose of this master thesis is to investigate how a brand crisis on social media influences customer value of a brand. READ MORE

4. 13. Don’t be unfair, Mr Bot! : An empirical study exploring the perception of fairness in non-work settings for human-agent interactions

   University essay from Umeå universitet/Institutionen för informatik

   Author : August Bäckström; William Ekenberg; [2023]
   Keywords : Fairness; Anthropomorphism; Experiment study; Social interaction; Agents; Intelligent agents; User enactment; Wizard of Oz.; Experience prototyping; Focus group;

   Abstract : This study aimed to explore the implementation of fairness in intelligent agents to enhance their interactions in our social space. Two distinct investigations, an experiment, and a focus group, were conducted to examine the impact of unfair treatment by non-anthropomorphic and anthropomorphic agents, where we sought to answer the research question: How does experiencing unfair treatment from agents with different appearances influence individuals' perceptions, satisfaction, and trust? The experiment encompassed four experimental conditions combining fair and unfair behaviours with agents displaying human-like or non-human-like appearances. READ MORE

5. 14. Intergenerational Continuity and Change:Exploring Succession Patterns, Decision-Making Factors, and Emerging Themes in Family Business Transitions

   University essay from

   Author : Hampus Söderström; Daniel Kock; [2023]
   Keywords : Family business; succession; succession planning; generational changes; socioemotional wealth theory; three circle-model;

   Abstract : Background: Family businesses contribute significantly to global economies but face unique challenges, notably in succession planning and generational transitions. These challenges are amplified due to the interplay of personal relationships, emotions, and family dynamics. READ MORE

6. 15. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Louise Forssell; Björn Ratjen; [2023]
   Keywords : Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

   Abstract : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. READ MORE