Essays about: "Self-service technologies"

Showing result 1 - 5 of 24 essays containing the words Self-service technologies.

  1. 1. Ascribed Meanings to Self- Service Technologies: Exploring Grocery Shopper’s Use of SSTs and Subsequent Meanings held in a Digitalised World

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Elizabeth Martina St Marcus; [2020]
    Keywords : self-service technology; communities of practice; grocery shopping; digitalisation; Social Sciences;

    Abstract : Recent years have seen digitalisation entangled in everyday life; with the broader context of a digitalised world, one can no longer see the digitalised retail space and its technological artefacts as a lone-standing phenomena. Instead, it is necessary to see digitalisation as way of understanding and being in the modern world. READ MORE

  2. 2. The Effect of Self Service Technologies on Store Performance in Retail

    University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Author : Valerio Romano; [2020]
    Keywords : self service; speed of transaction; queueing time; conversion rates; productivity;

    Abstract : The purpose of this case study is to examine the effects of the introduction of self service technologies (SSTs) on store performance. The data are collected from a Swedish multinational company and studied through difference in difference regressions. READ MORE

  3. 3. Context of Self-Service Business Intelligence : A case study of IT-enabled organizational transformation

    University essay from Umeå universitet/Institutionen för informatik

    Author : Jan Rinkenberger; [2020]
    Keywords : Self-Service Business Intelligence; Data Governance; Organizational IT Maturity; Organizational Transformation;

    Abstract : Fast evolving digital technologies lead to a rapidly changing environment where decisions have to be made in a short time. The promised solution is data-driven decision making and business intelligence. READ MORE

  4. 4. Self transportation of goods for consumers from a retail store: A Pilot study

    University essay from Lunds universitet/Förpackningslogistik

    Author : Shebin Thomas; [2020]
    Keywords : Supply chain management; consumers; last-mile delivery; retail management; self-service; packaging design; packaging logistics.; Technology and Engineering;

    Abstract : The Last-mile delivery is seen as an emerging attention due to the increased focus on e-commerce and Omni-channel retailing. Due to these and since it involves end consumers, organizations look for innovative solutions to provide customers with a service fulfillment option. READ MORE

  5. 5. Retailing in the digital age : A cross-sectional survey of employees' attitudes toward digitalization

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Linnea Pernebrink; Adam El Azab; [2019]
    Keywords : Digitalization; retail employees; attitudes; e-commerce; self-service systems;

    Abstract : Digitalization is changing the world, and the retail industry is no exception. The new technologies are affecting retail in multiple ways to increase sales and customer satisfaction. This change is being observed in the physical stores as well as new online markets. READ MORE