Essays about: "Vendor management case"

Showing result 6 - 10 of 31 essays containing the words Vendor management case.

  1. 6. Keeping SaaS business clients loyal : An exploratory multi-case study on how to design loyalty initiatives

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Lena Katharina Kaiser; Anna Federika Würthner; [2020]
    Keywords : Customer Loyalty; Software-as-a-Service; Business-to-Business; Loyalty Initiatives; Loyalty Actions;

    Abstract : Business-to-business customer loyalty management is an essential and long-standing theme in business research and practice. Loyal clients are of great importance within Software-as-a-Service (SaaS), as the business model relies strongly on long-term business relationships, e.g. due to subscription models. READ MORE

  2. 7. Investigative analysis of CRM System Implementation and the challenges attached to its integration into existing ERP System. From an Organization Perspective : A case study of a Freight Forwarding Company in Sweden

    University essay from Högskolan i Jönköping/IHH, Centre of Logistics and Supply Chain Management (CeLS)

    Author : Kingsley Fredrick; Danielle Christopher; [2019]
    Keywords : ERP; CRM; Relationship Management; Freight Forwarding Industry; Customer Satisfaction;

    Abstract : Enterprise Resource Planning and Customer Relationship Management are two essential concepts in the global supply chain. These aspects are considered to be the backbone of organizational success as they ensure that the upstream and downstream members of the chain are working effectively to deliver services that meet the standards and the customer’s requirements. READ MORE

  3. 8. Facilitating More Frequent Updates: Towards Evergreen : A Case Study of an Enterprise Software Vendor’s Response to the Emerging DevOps Trend, Drawing on Neo-Institutional Theory

    University essay from Linköpings universitet/Informatik; Linköpings universitet/Filosofiska fakulteten

    Author : Lucas Ersson; [2018]
    Keywords : Evergreen; Enterprise software vendor; Neo-Institutional Theory; DevOps; Continuous Delivery; Software release management; Release Frequency; ERP; Enterprise Systems Industry; Strategic response framework;

    Abstract : The last couple of years the trend within the software industry has been to releasesmaller software updates more frequent, to overcome challenges and increase flexibility, to alignwith the swiftly changing industry environment. As an effect, we now see companies moving over tocapitalizing on subscriptions and incremental releases instead of charging for upgrades. READ MORE

  4. 9. Data acquisition system for optical frequency comb spectroscopy

    University essay from Umeå universitet/Institutionen för fysik

    Author : Ragnar Seton; [2017]
    Keywords : DAQS; HITRAN; MATLAB; libmx; Fourier Transform Spectrometry; Real time data visualization;

    Abstract : The Optical Frequency Comb Spectroscopy (OFCS) Group at the Department of Physics at Umeå University develops new techniques for extremely high sensitivity trace gas detection, non invasive temperature measurements, and other applications of OFCS. Their setup used primarily for trace gas detection contains several components that have been developed in-house, including a Fourier Transform Spectrometer (FTS) and an auto-balancing detector. READ MORE

  5. 10. Specialised Enterprise Software Vendors and their Development Process of Pricing Models - An empirical Case Study of a German Software Vendor

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Florian Drechsler; Frederik Mante; [2017]
    Keywords : Pricing Models; Software Vendors; Pricing Model Development; Pricing Theories; Business and Economics;

    Abstract : Authors: Florian Drechsler and Frederik Mante Advisors: Martin Blom Keywords: Pricing Models, Software Vendors, Pricing Model Development, Pricing Theories Purpose: To investigate the development process of software pricing models with special regard to the enterprise software market. Further, we looked at existing pricing theories in order to assess their applicability on the market of specialised enterprise software products. READ MORE