Essays about: "core service or service product"

Showing result 11 - 15 of 26 essays containing the words core service or service product.

  1. 11. Managing Barriers with Product-Service Systems for Non-Assembled Products

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Oskar Eliasson; Alexander Johansson; [2018]
    Keywords : Servitization; product-service system; process industry; non-assembled products;

    Abstract : Purpose - The purpose of this thesis is to investigate what barriers there are when it comes to developing PSS in the process industry for their non-assembled products, both from a provider and customer perspective. Additionally, the purpose is further to investigate how companies can manage these barriers. READ MORE

  3. 12. The Design Thinking Principles in the Creation Process of User-Centered Value Propositions : An Insight into the Mobile Health Industry

    University essay from KTH/Industriell Marknadsföring och Entreprenörskap

    Author : Laura Barceló Bartrolí; [2018]
    Keywords : Mobile health; Digital health; Design thinking; Value proposition; User-centered;

    Abstract : The healthcare and life sciences sectors are currently undergoing a transition towards becoming digitized. Mobile health (mHealth), a subset of digital health, offers many potential benefits to healthcare. Despite that, it has been reported that the majority of mHealth initiatives do not evolve beyond the pilot stage. READ MORE

  4. 13. An empirical thesis of service recovery in the package holiday industry

    University essay from Karlstads universitet/Handelshögskolan

    Author : Angelica By; Elisabeth Kaspersson; [2018]
    Keywords : service failure; service recovery; justice dimension; hedonic values; satisfaction;

    Abstract : Purpose: The aim of this thesis is to gain an understanding what it is within the vacation offering that makes certain customers dissatisfied with a service recovery effort. Design/methodology/approach: The basis of the thesis is a qualitative approach since we want to gain an understanding about what it is in the service failure and service recovery that make customers dissatisfied. READ MORE

  5. 14. Backsourcing intellectual capital : Is the damage already done, or can it be prevented?

    University essay from Umeå universitet/Företagsekonomi

    Author : Daniel Andersson; Pontus Eriksson; [2017]
    Keywords : Backsourcing; intellectual capital; outsourcing; knowledge-intensive firm;

    Abstract : In a globalized world where competition has risen, it has become more and more popular for companies to outsource non-core activities. The main reasons for doing so are due to cost reductions, improving organizational focus, better flexibility and improve product quality, delivery and service. READ MORE

  6. 15. Platform Thinking Strategic principles for orchestrating innovation ecosystems in the digital economy

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Erik Leijon; Joanda Svenheden; [2016-10-14]
    Keywords : ;

    Abstract : In the digital economy incumbent firms act in increasingly networked environments referred to in this study as innovation ecosystems. To thrive in this new business landscape incumbent firms must employ new innovation strategies and we suggest that incumbents should adopt ‘platform thinking’ to orchestrate their innovation ecosystem. READ MORE