Essays about: "customer relationship technology"

Showing result 21 - 25 of 256 essays containing the words customer relationship technology.

  1. 21. Business Model Innovation in Swedish FinTech Industry : A case Study of Klarna

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Rui Wang; [2022]
    Keywords : FinTech; Business Model Innovation; Swedish FinTech;

    Abstract : The financial industry has been greatly influenced by the Internet revolution and mobile technology, which has laid a solid foundation for innovation in the field of FinTech. However, we need to be concerned that the revolutionary digital technologies employed by FinTech companies can only be profitable if they can be brought to market with a suitable business model, which means that FinTech companies rely on their business logic, value network, and company position. READ MORE

  3. 22. "It feels like every company tries to spy on me" - A qualitative study on the underlying elements that drive customer attitudes towards data collection

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Rinata Atina Isho; Erica Timosson; [2022]
    Keywords : Personal data collection; big data; autonomy; trust; benefits;

    Abstract : Advancements in technology have proportionally brought the internet closer into our homes throughout the years. This has increased the awareness of data collection among consumers, establishing ethical and legal limitations for companies. The limitations imply that companies need permission from consumers to collect personal data. READ MORE

  4. 23. Achieving Trust, Satisfaction and Commitment From AI Interactions : A Qualitative Study On The Effect of AI On Relationship Quality With Companies

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Tino Tuomisto; Adrian Ringström; [2022]
    Keywords : Artificial Intelligence; Relationship Quality; Trust; Satisfaction; Commitment; Relationship Marketing; AI Interactions;

    Abstract : Introduction - Artificial intelligence, defined as “the ability of a system to correctly interpret external data, learn from such data, and use these learnings to achieve specific goals and tasks through flexible adaptation” (Kaplan and Haenlein, 2020, p.17), is an important tool for facilitating interactions between companies and customers. READ MORE

  5. 24. The Impact of Environmental Management on Financial Performance in SMEs, Sweden

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Shamil Mehdijev; Ravindra Reddy Kolli; [2022]
    Keywords : Environmental management; SME; Sustainability; Financial performance;

    Abstract : Environmental management plays one of the key roles in the current corporate world due to its benefits on brand identity, competitiveness, and customer satisfaction The relationship between environmental management and financial performance has been the focus of many studies in the recent 20 years, however, a steady conclusion is missing on this topic. The impact of environmental management on financial performance in Swedish SMEs in the energy sector has been investigated in this quantitative study. READ MORE

  6. 25. Hands-on Comparison of Cloud Computing Services for Developing Applications

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Sebastian Rollino; [2022]
    Keywords : Cloud; Cloud Computing; Comparison; Application Development; DevOps; Cloud Services; Deployment;

    Abstract : When developing applications, developers face a challenge when they have to select the technologies that best fit the requirements gathered for the application that is going to be developed. New programming languages, frameworks, stacks, etc., have arisen in recent years making the choice even harder. READ MORE