Essays about: "format of interviews"

Showing result 1 - 5 of 154 essays containing the words format of interviews.

  1. 1. Customer Journey in the Concept Store: An Analysis of Touchpoints and Journey Integration

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Tatev Nazaryan; Seo Hyun Chang; [2023]
    Keywords : customer experience; customer journey; customer journey touchpoints; concept store; journey integration dimensions; retail; new retail format; Social Sciences;

    Abstract : Date: May 15, 2023 Keywords: customer experience, customer journey, customer touchpoints, concept store, journey integration dimensions Project Purpose: The following study aims to enhance understanding of how customers experience different touchpoints within the concept store throughout each stage of the customer journey, as well as, explore existing and new dimensions of the customer journey integration. Theoretical Framework: The following study adopts the theory of customer journey since it helps to understand what touchpoints customers interact with throughout each stage of their journey that helps to shape their experiences. READ MORE

  2. 2. Lifelong learning at Scania and KTH : A qualitative study on community of practice as a learning method in contract education

    University essay from KTH/Lärande

    Author : Felix Alin; [2023]
    Keywords : Lifelong learning; sustainability; contract education; community; community of practice; virtual communities; Livslångt lärande; hållbarhet; uppdragsutbildning; gemenskap; praxisgemenskap; virtuella gemenskaper;

    Abstract : This degree project examines the feasibility of implementing a community of practice within the contract education course ”Sustainable Transport Systems” offered at KTH Royal Institute of Sweden in collaboration with Scania. This degree project aims to investigate if it would be possible to increase participation in the course by creating study circles led by circle leaders who have completed the course. READ MORE

  3. 3. Assessment of servitization capabilities in the manufacturing industry from a maturity perspective

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Isak Wallin; [2023]
    Keywords : Servitization; Capabilities; Product-service system; PSS; Assessment framework; Manufacturing industry; Service innovation; Maturity analysis; Exploratory study; Cross-case analysis; Case study; Qualitative; Eisenhardt’s method; Tjänstefiering; Förmågor; Product-tjänste system; PSS; Bedömningsverktyg; Tillverkningsindustri; Tjänsteinnovation; Mognadsanalys; Explorativ studie; korsanalys; Fallstudier; Kvalitativ; Eisenhardt’s metod;

    Abstract : Investigating servitization capabilities in the manufacturing industry, through a maturity profile analysis. The purpose is to increase understanding of the relationship between capabilities and the contingency revolving maturity through an exploratory study that seeks to increase the knowledge of shared and divergent capabilities through cross-case analysis of organization incumbent to different maturity stages of servitization. READ MORE

  4. 4. Human-Centered Explainability Attributes In Ai-Powered Eco-Driving : Understanding Truck Drivers' Perspective

    University essay from Högskolan i Halmstad/Akademin för informationsteknologi

    Author : Ermela Gjona; [2023]
    Keywords : Explainable AI; XAI; human-centered explainable AI; HCXAI; explainability; AI-powered systems; eco-driving; user needs;

    Abstract : The growing presence of algorithm-generated recommendations in AI-powered services highlights the importance of responsible systems that explain outputs in a human-understandable form, especially in an automotive context. Implementing explainability in recommendations of AI-powered eco-driving is important in ensuring that drivers understand the underlying reasoning behind the recommendations. READ MORE

  5. 5. Breaking the Stereotypes: Exploring Control and Self-Expression of Modern-Day Freak Show Performers

    University essay from Lunds universitet/Sociologi; Lunds universitet/Sociologiska institutionen

    Author : Dana Stepankova; [2023]
    Keywords : freak; freak shows; BDSM; body suspension; edgework; dark play; subculture; Social Sciences;

    Abstract : Abstract Author: Dana Štěpánková Title: Breaking the Stereotypes: Exploring Control and Self-Expression of ModernDay Freak Show Performers Supervisor: Sébastien Tutenges Master’s Thesis SOCM04, Cultural Criminology, 30 credits Department of Sociology, Spring 2023 Freak shows have been historically depicted as dehumanizing spectacles exhibiting individuals with physical anomalies. Over time, these shows faded away, but human curiosity and fascination with difference and deviance have brought them back in a new form. READ MORE