Essays about: "importance of service quality in telecom industry"

Found 3 essays containing the words importance of service quality in telecom industry.

  1. 1. A Qualitative Analysis of the Impact of Artificial Intelligence (AI) Adoption (Focusing on Machine Learning (ML)) on the Organizational Capabilities of the Telecom Industry in Sweden and Finland

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Neeraj Verma; [2023]
    Keywords : AI; R D; Industry 4.0; Qualitative Analysis; Innovation; Machine Learning; Business Performance; People and Culture; Process and Organization; Telecom; Technology.;

    Abstract : The German government's "Industry 4.0" paradigm transforms technology application across domains using real-time data and connectivity. The telecom sector's reliance on digital, software-driven infrastructure for real-time data and connectivity is paramount. READ MORE

  3. 2. How to Promote Customer Loyalty of Chinese Mobile Telecom Operator : Case Study of China Mobile

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Yi Hao; Xiaoqin Yuan; Weiqing Zhang; [2009]
    Keywords : customer loyalty; customer satisfaction; perceived quality; customer value; switching cost; corporate image; Chinese mobile telecom industry; China Mobile;

    Abstract : Customer loyalty has been investigated in years, and its importance to corporate is understood by managers. The purpose of this paper is to find out what kinds of specific and concrete operational factors have an important impact on Chinese mobile telecom customer loyalty. READ MORE

  4. 3. Corporate branding and customer’s purchase preferences in mobile phone telecommunication

    University essay from Sektionen för ekonomi och teknik (SET)

    Author : Rehan Arshad; Aitzaz Saeed; [2008]
    Keywords : Corporate branding; Services Quality; Loyalty Trust; Price; Switching and Mobile Telecom service providers;

    Abstract : This research is carried out to know the role of corporate branding in mobile phone telecommunication along with different influencing factors involved in the purchase of mobile telephone connections. This thesis discusses corporate branding from consumer’s point of view that how much they value it and what type of role it has. READ MORE