Essays about: "information technology use in banking industry"

Showing result 1 - 5 of 11 essays containing the words information technology use in banking industry.

  1. 1. Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Naz Gizem Karahanli; Johannes Touma; [2021]
    Keywords : digital transformation; digitalization; customer experience; self-service technologies; AI; precollection; sustainable digitalization; ethical coding;

    Abstract : The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. READ MORE

  3. 2. User Experience and Its Importance in Banking Software: A Study of User Experience During Development

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Majlinda Haziri; [2019]
    Keywords : User Experience UX ; Front-End Framework; Model- View-Controller MVC ; Web Client; User Interface UI ; Technology and Engineering;

    Abstract : This study was conducted to provide an explanation as to why user experience is important when designing software, specifically for a banking company undergoing a complete redesign of their banking client. Neglecting the user experience design in the development of any application or webpage can lead to user frustration and abandonment. READ MORE

  4. 3. Hedging Your Bets: The Prospects of Cryptocurrency Use in Online Gambling : A Mixed-Methods Study

    University essay from Umeå universitet/Företagsekonomi

    Author : Nicolas Werle; Liina Lehtonen; [2018]
    Keywords : cryptocurrency; online gambling; diffusion of innovation; disruptive technology; blockchain; consumer behaviour;

    Abstract : Since its initial inception, cryptocurrency has hit the world with both intrigue and skepticism. It was acting as an alternative form of currency that people could use that required no regulative authority to back it. READ MORE

  5. 4. Evaluation of Customers Adoption  of Mobile Technologies For Shopping and Factors Motivating Consumers to  Adopt Mobile Shopping.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Muhammad Junaid; muhammad Iqbal Fahim; [2016]
    Keywords : Mobile commerce; mobile banking applications; Customers’ satisfaction;

    Abstract : Advancement in information technology has influenced various aspects of human lives. The penetration of information technology is likely to increase in future. Therefore, it is imperative that one should be aware of the factors, which encourage or discourage customers towards use of information technology and related products and services. READ MORE

  6. 5. Reducing Swedish Banks’ Negative Impacts on Biodiversity : An Analysis of Possible Strategies

    University essay from KTH/Industriell ekologi

    Author : Mikaela Ring; [2015]
    Keywords : Banks; biodiversity; forests; finance; investments;

    Abstract : Svenska banker har stor förbättringspotential när det gäller att säkerställa att finansieringar och investeringar inte bidrar till utrotning av växt- och djurarter och förödelse av skog, våtmarker och orörda miljöer. I en rankning utförd av Fair Finance Guide fick sju av de största svenska bankerna mycket låga betyg för sina åtaganden och handlingar inom temat ”biodiversitet”. READ MORE