Essays about: "insurance new service"

Showing result 16 - 20 of 20 essays containing the words insurance new service.

1. 16. How to enhance Shareholder Value through a Customer support in the Insurance industry : A BUSINESS DRIVEN APPROACH TOWARDS MOBILE- AND SELF-SERVICE- BUSINESS INTELLIGENCE

   University essay from KTH/Industriell Management

   Author : Peter Smogner; Niklas Johnson; [2013]
   Keywords : Insurance industry; Customer Support; Call-Centre; Business Intelligence; Self-Service Business Intelligence; Mobile Business Intelligence; Shareholder Value; Value creation; Value drivers; Lean Service; Systems Thinking; Strategic Management; Operational Strategy; Outside-in thinking; Performance Management; Customer Retention; Customer Satisfaction; Service Quality.;

   Abstract : An increased competitive climate has enhanced the importance for companies to differentiate from other companies. Today, the customer support within service organizations are often disregarded as a source of value due to the focus on costs. Further, it has become more important to leverage the contact with the customer at all encounters. READ MORE

3. 17. Managing Customer Loyalty through Direct Marketing : A Case Study of the Relationship between Länsförsäkringar Kalmar Län And Their Beneficiary Customers

   University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)

   Author : Angelica Andersson; Petter Cederbrink; Magnus Lövsund; [2009]
   Keywords : Customer Loyalty; Direct Marketing; Relationship Marketing; CRM; Kundlojalitet; Direkt marknadsföring; Relationsmarknadsföring; CRM;

   Abstract : Background: LF is active in three markets: Property & casualty insurance, pension and banking. The main objective for such a strategy is to differentiate by offering all the services to the customer who can enjoy the benefits of having their whole personal economy at one place. READ MORE

4. 18. Vilka är dagens krav på gårdsverkstaden?

   University essay from SLU/Dept. of Landscape Architecture, Planning and Management (from 130101)

   Author : Tobias Nilsson; [2005]
   Keywords : verktyg; maskiner;

   Abstract : After been told that an ordinary winter service for our combine should cost more than 20000 SEK, not included spare parts, I decided to write this paper about today's requirement of the workshop on a farm. I think that the lack of proper premises is the reason way not more of the ordinary machinery maintenance or upkeep is performed on the farm. READ MORE

5. 19. Maskinsamverkan mellan två halländska gårdar

   University essay from SLU/Dept. of Landscape Architecture, Planning and Management (from 130101)

   Author : Henrik Olsson; [2005]
   Keywords : maskiner; ekonomiska fördelar;

   Abstract : After been told that an ordinary winter service for our combine should cost more than 20000 SEK, not included spare parts, I decided to write this paper about today's requirement of the workshop on a farm. I think that the lack of proper premises is the reason way not more of the ordinary machinery maintenance or upkeep is performed on the farm. READ MORE

6. 20. Speech recognition: Possibility and usability for people with disabilities

   University essay from Lunds universitet/Certec - Rehabiliteringsteknik och Design

   Author : Anna Johnsson; Sara Garmark; [2000]
   Keywords : Rörelsehinder; Technology and Engineering;

   Abstract : Finding work for people with severe physical disabilities is not easy. This master thesis aims to investigate the possibility of creating new job opportunities for these people, using speech recognition. One possibility is to construct an application where a person works in a callcentre by using his/her voice. READ MORE