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Showing result 1 - 5 of 20 essays matching the above criteria.

  1. 1. Technical Support and Self-Service Troubleshooting: An Insurance Approach

    University essay from KTH/Matematik (Avd.)

    Author : Jakob Sundblad; [2021]
    Keywords : ;

    Abstract : Technical support and services are growing more and more competitive and have become a selling point for many companies. One way companies differentiate themselves is through extensive self-service solutions as a part of the support structure. However, the underlying cost drivers are not well understood. READ MORE

  3. 2. Hur påverkas långsiktiga kundrelationer av digital marknadsföring? : en studie av etablerade lantbrukskunders upplevelser av Länsförsäkringar Uppsalas digitala marknadsföring

    University essay from SLU/Dept. of Economics

    Author : Josefine Beckman; Elisabeth Granath; [2021]
    Keywords : digital marknadsföring; försäkringsbolad; lantbruk; relationsmarknadsföring;

    Abstract : Marknadsföring används för att nå ut på marknaden med syftet att sälja en produkt eller tjänst. Tidigare exponerades konsumenten för marknadsföring främst i tv, radio och tidningar. Denna traditionella marknadsföring finns fortfarande kvar, men en ny generation av digital marknadsföring har nu nått oss. READ MORE

  4. 3. Smart Environment - Early Wildfire Detection using IoT

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Carl Hidestål; André Zreik; [2020]
    Keywords : Internet of Things; Wildfire; Forest fire; Narrowband-IoT; Particle detection; Technology and Engineering;

    Abstract : Problems with extreme weather, such as drought, has increased due to greenhouse emissions. As one of the consequences to this, forest fires have emerged more frequently on a global level. This became obvious in Sweden, in the summer of 2018, which has been stated to have been the worst affected year of forest fires in modern time. READ MORE

  5. 4. Designing a Digital Service for Users with Low Understanding of a Language : A Case Study

    University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Author : Fredrik Östlund; [2020]
    Keywords : ;

    Abstract : During the last decades Europe has seen an increase in the number of refugees coming to the region. When arriving in a new country one faces several challenges to overcome. In Sweden, a lot of the services the government provides regarding immigration, social insurance, and health care are digital. READ MORE

  6. 5. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE