Essays about: "managing customers relationship"

Showing result 6 - 10 of 38 essays containing the words managing customers relationship.

  1. 6. They came, they saw, they adapted : How Swedish firms adapt when managing cross-cultural business relations with Japanese customers

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Jonathan Gustafsson; Daniel Ingvarsson; [2019]
    Keywords : Sweden; Japan; Managing Business Relations; Cross-cultural; adaptations;

    Abstract : Culture is a strong part of people’s lives. When you are working with people and building relationships with them, it helps to have some perspective and understanding of their cultures. In the Japan business culture, there are several things that differentiate them from Swedish their way of conducting business. READ MORE

  3. 7. Time to clear the air ; Understanding how and why the cloud-computing offering has changed over time. A qualitative case study from a supplier's perspective.

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning; Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Rebeka Karabeleska; David Thurfjell; [2019]
    Keywords : Cloud; Business Models; Buyer-seller relationship; Supplier ability; Customer uncertainties;

    Abstract : Cloud computing has recently become a hot topic and has been predicted to revolutionize business. Despite the wide celebrations of the technology's benefits to organizations, researchers have given little attention to the business side of cloud and most existing literature on the subject has a clear technology focus. READ MORE

  4. 8. Time series Forecast of Call volume in Call Centre using Statistical and Machine Learning Methods

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Nicoló Baldon; [2019]
    Keywords : Time Series Analysis; SARIMA; Seasonal ANN; LSTM; Call Center data; seasonal time series;

    Abstract : Time series is a collection of points gathered at regular intervals. Time series analysis explores the time correlations and tries to model it according to trend and seasonality. One of the most relevant tasks, in time series analysis, is forecasting future values, which is considered fundamental in many real-world scenarios. READ MORE

  5. 9. The Role of Big Data Facilitators in the Business Ecosystem : Drivers, Barriers and Value offered

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Johan Johansson; [2018]
    Keywords : Big data; analytics; start-up; data facilitators; SMEs; Machine learning; deep learning; artificial intelligence; open-source software;

    Abstract : This research focuses on Big Data Facilitators, companies that can help to reduce the complexities of Big Data and offer the value residing in it. These types of companies are highly unexplored, thus the purpose of this research paper is to create an understanding of Big Data Facilitators by studying their drivers and barriers concerning Big Data application, and their general role in the business ecosystem. READ MORE

  6. 10. Predicting Customer Lifetime Value : Understanding its accuracy and drivers from a frequent flyer program perspective

    University essay from Linköpings universitet/Institutionen för ekonomisk och industriell utveckling

    Author : Kevin Do Ruibin; Tobias Vintilescu Borglöv; [2018]
    Keywords : ;

    Abstract : Each individual customer relationship represents a valuable asset to the firm. Loyalty programs serve as one of the key activities in managing these relationships and the well-developed frequent flyer programs in the airline industry is a prime example of this. READ MORE