Essays about: "satisfaction of clients"

Showing result 16 - 20 of 28 essays containing the words satisfaction of clients.

  1. 16. A study of optimizing the Processing time for Building permits : Study Case: Tyresö municipality

    University essay from KTH/Fastigheter och byggande

    Author : Sara Alizadeh Amirbeigi; [2013]
    Keywords : Building permit –Processing time-Service oriented organization- Communication- Municipality –Total Quality Management-Service guarantee-; Bygglov-Bygglov handläggningstid-kommunikation- Servicegaranti-Kommun-;

    Abstract : There are rules in urban development and the construction industry, which encourages organizations to work according to standards and approved codes. For example: it is required by law for all property owners to apply and obtain a permit in order to carry out an action in construction building. READ MORE

  3. 17. From green to sustainable urban development : analysis of sustainability performance in Swedish housing

    University essay from Lunds universitet/LUCSUS

    Author : Ruta Varnaite; [2013]
    Keywords : certification schemes; sustainability; green buildings; residential satisfaction; Sweden; sustainability science; Social Sciences;

    Abstract : The idea of energy efficient, healthy buildings has existed since 1970s. However, a one-dimensional approach for many housing issues does not assure sustainability. READ MORE

  4. 18. Djurägarens upplevelse av djursjukskötarens bemötande vid besöket på kliniken

    University essay from SLU/Dept. of Animal Environment and Health

    Author : Emma Hillgren; [2012]
    Keywords : bemötande; djurägare; kommunikation; serviceyrke; djursjukvård;

    Abstract : Veterinary medicine is not merely an area of occupation but also an area of business. In a business the customer service is its identity and brand and more importantly what makes the client choose and recommend the clinic to other potential customers. The licensed veterinary nurse is habitually the one who first meets the clients at the clinic. READ MORE

  5. 19. Better products, better world, better image : A Study on the Interaction of Corporate Social Responsibility, New Product Development and Brand Image in the B2B Sector

    University essay from Ekonomihögskolan, ELNU

    Author : Noora Irina Miettinen; Soraya Lima Silva; [2012]
    Keywords : Corporate social responsibility; sustainability; new product development; innovation; B2B brand image; B2B brand perception; Yrityksen yhteiskuntavastuu; kestävä kehitys; tuotekehitys; innovaatio; B2B brandi-imago; B2B brandivaikutelma; Responsabilidade social coperativa; desenvolvimento de novos produtos; innovaçäo; imagem de marca no setor de de negócios; Företagens samhällsansvar; hållbarhet; produktutveckling; innovation; B2B varumärkesimage; B2B varumärkesuppfattning;

    Abstract : Title: Better products,   better world, better image: A study on the   interaction of corporate social responsibility, new product development and   brand image in the B2B sector Authors: Soraya Lima Silva & Noora Irina Miettinen Course: Marketing master programme final thesis, 30 ECTS, spring semester 2012,LinnaeusUniversity Keywords: Corporate social responsibility, sustainability, new product development, innovation, B2B brand image, B2B brand perception Purpose: Investigating how customer’s perception of brand image is affected by corporate social responsibility (CSR) and new product development (NPD) in the business-to-business (B2B) sector in the telecommunication and chemical industries. Method: Mixed methods research, cross-sectional research design Interviews with 4 supplier companies Qualitative content analysis on documents of 40 supplier companies Questionnaire to customer companies with 99 responses Findings: CSR and NPD were usually seen as separate and detached activities. READ MORE

  6. 20. How can professional service industry achieve sustainable competitive advantage through relationship marketing strategy? : A qualitative Study on Self-financed Overseas Study Agencies in Hubei, China

    University essay from Handelshögskolan vid Umeå universitet

    Author : Ye Zhou; [2011]
    Keywords : Self-financed overseas study agency; professional service industry PSFs sustainable competitive advantage; relationship Marketing; customer relationship marketing; Guanxi;

    Abstract : ABSTRACT Purpose The aim of this study is to provide an insight into relationship marketing from a strategic view in Chinese context.Meanwhile, it analyzes how empirical study such as self-financed overseas study consulting agency could use this relationship marketing as a strategic tool to help it to achieve competitive advantage. READ MORE