Essays about: "service quality in sweden"

Showing result 21 - 25 of 228 essays containing the words service quality in sweden.

1. 21. Achieving Trust, Satisfaction and Commitment From AI Interactions : A Qualitative Study On The Effect of AI On Relationship Quality With Companies

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : Tino Tuomisto; Adrian Ringström; [2022]
   Keywords : Artificial Intelligence; Relationship Quality; Trust; Satisfaction; Commitment; Relationship Marketing; AI Interactions;

   Abstract : Introduction - Artificial intelligence, defined as “the ability of a system to correctly interpret external data, learn from such data, and use these learnings to achieve specific goals and tasks through flexible adaptation” (Kaplan and Haenlein, 2020, p.17), is an important tool for facilitating interactions between companies and customers. READ MORE

3. 22. Gender mainstreaming - from policy to management : An analysis on Swedish reform cooperation in Bosnia and Herzegovina regarding issues of gender equality linked to air pollution, within the framework of gender mainstreaming and Sweden’s Feminist Foreign Policy

   University essay from Stockholms universitet/Institutionen för etnologi, religionshistoria och genusvetenskap

   Author : Josefin Ahlqvist Lyzwinski; [2022]
   Keywords : gender equality; gender mainstreaming; air pollution; socioeconomics; discourse; policy;

   Abstract : The Swedish Environmental Protection Agency (SEPA) recognized a need for external help to implement a gender perspective in their project on improving air quality in Bosnia and Herzegovina (BiH) extending from 2018-2022, which this thesis is a contribution to. To collect empirical material for the analysis, a cluster interview was conducted on site in Sarajevo with female representatives from ten CSOs working with gender equality nationally, in addition to a household survey targeted at six different cities in BiH through social media with the help of SEPA’s partnering ad agency network. READ MORE

4. 23. The Value Of Environmental Sustainability: A Shared Responsibility : An exploration of B2B companies in Sweden and their costs and benefits of selecting sustainable business partners, using ISO 14001 as a point of reference.

   University essay from Jönköping University/IHH, Företagsekonomi

   Author : Robyn Nilsson Persson; Tindra Falk; [2022]
   Keywords : Environmental Sustainability; ISO 14001; Business-to-Business; B2B; Supplier selection; Sustainability positioning; Sweden; Costs; Benefits;

   Abstract : Background: The business-to-business (B2B) industry stands for a significant portion of the environmental issue, yet the customer is still having price, quality, and service as major determinants for the choice of suppliers. The difficulty on how to evaluate environmental factors is hence increasingly demanding. READ MORE

5. 24. EU in the news : Swedish depiction and coverage of the 2020 Special European Council Session

   University essay from Malmö universitet/Institutionen för globala politiska studier (GPS)

   Author : Albert Welander; [2022]
   Keywords : European Union; European Council; Multiannual financial Framework; Covid; Sweden; Mass media; Qualitative Content Analysis; News Framing; Agenda Setting;

   Abstract : This study takes on a descriptive quantitative content analysis as means to investigate how the Swedish media covered and depicted the Special European council session between 17th to 21st of July 2020. Based on Agenda Setting and News Framing theories, the study investigated three aspects of the meeting's news coverage: (1) The overall interest and focus put on the meeting, (2) the interest and focus put on individual issues pertaining to the meeting, and (3) the Swedish News Framing of the meeting. READ MORE

6. 25. Will We Like or Not: Examining the factors that influence consumers’ attitude towards live streaming e-commerce.

   University essay from Jönköping University/IHH, Företagsekonomi

   Author : Zhiyu Chen; Jiabao Guo; [2022]
   Keywords : Live streaming E-commerce; Satisfaction; Marketing; and Consumer’s attitudes; cognitive perception.;

   Abstract : Background: With the rapid development of information technology, social media and e-commerce platforms have become increasingly popular among consumers. Live streaming e-commerce is a new shopping pattern that has emerged in the process of development. READ MORE